Exempt to Permanent – Senior IS Business Analyst (1053) Citywide (E157523)

Company Description

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY

This is an Exempt to Permanent position in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current exempt employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the 1053 Senior IS Business Analyst classification.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

• ***7/8/2025 NOTE: The job announcement has been reposted to allow for additional applications. The job ad will close no sooner than Thursday, July 10, 2025 at 11:59 PM. If you already applied, there is no need to submit another application. If you have not applied, please do so as soon as possible.***

• Application Opening: June 9, 2025; reopened on 6/27/25; reopened on 7/8/25
• Application Deadline: Originally closed on June 20, 2025; closed again on 7/4/25; closing no earlier than July 10, 2025 for latest reopened period.
• Compensation Range: $129,506 to $162,942 (Classification and Compensation Info)
• Recruitment ID: E2P-1053-E157523

Job Description

Under general direction, oversees the more difficult and complex aspects of the systems development cycle, including needs analysis, cost-benefit analysis, structured systems analysis and design, feasibility analysis, technology and software assessment, telecommunications needs analysis, project planning and management, system installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration; may be the primary MIS resource for an organization with a complex system.

Examples of Important and Essential Duties include but are not limited to the following:

1. Identify opportunities for improving business processes through automation; assist in the preparation of proposals to develop new systems.

2. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software.

3. Determine operating characteristics and requirements; develop or modify and document general system design; write detailed design specifications; conduct "walkthroughs" for proposed solutions to system problems.

4. Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.

5. May install and enhance software; program, test, debug and install new/modified programs.

6. Provide technical support for computer and telecommunications systems; consult on the analysis of an application; troubleshoot system problems; implement solutions.

7. Conduct system analysis and may conduct programming activities for complex systems; document new and modified systems and programs; coordinate user training in new capabilities; may convert new programming from test to production.

8. Interface with users to determine system needs and requirements; instruct users on newly implemented systems; define system requirements; may design and code programs; review impact of system modifications on existing systems.

9. Prepare, or assist client in preparing, service requests to implement system changes; determine level of effort required and the cost of implementing service requests; prioritize requests.

10. May provide technical production support for on-line and batch systems; assist with set processing schedule; update and produce reports.

11. Coordinate with outside vendors and contractors to complete projects and service requests; define, assign and evaluate their work.

12. May determine structure of databases; normalize data; perform conversion of data between platforms; design, develop and generate routine and ad hoc reports in response to user needs.

13. Determine security levels for systems to ensure data integrity; test database applications to assure functionality and effectiveness in performing to desired specifications.

Qualifications

Applicants must meet the Minimum Qualifications requireme