Senior Account Manager (Pacific, Mountain, or Central time zone)
PolyAIAbout the role
<div class="content-intro"><p><sup><span style="font-family: helvetica, arial, sans-serif;"><span><a href="https://poly.ai?utm_source=prnewswire&utm_medium=pressrelease&utm_campaign=boilerplate&utm_content=pressrelease" target="_blank">PolyAI</a></span> is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.</span></sup></p></div><p><sup><span style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>PolyAI is searching for a <strong>Senior </strong><strong>Account Manager</strong>, reporting directly to the VP of Account Management to commercially manage and grow our Tier 1 customer relationships across a wide variety of verticals. We want you to bring your great experience and skills to help us develop a scalable growth motion that encourages a customer can-do attitude through self service, as well as building executive-level relationships, defining the account strategy, delivering solution-based sales modeling and driving account retention and revenue growth.</sub></span></span></sup></p> <p><sup><span style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sub>We are prioritizing candidates based in Pacific, Mountain, or Central time zones to ensure adequate overlap with core team hours.</sub></span></span></sup></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span style="font-family: helvetica, arial, sans-serif;">Manage a book of up to 10 existing Enterprise customer accounts with a focus on account retention and expansion </span></sup></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span style="font-family: helvetica, arial, sans-serif;">Responsible for retaining existing customers through renewal and delivering customer lifetime value, executing on specific commercial plays to drive high retention rates</span></sup></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><sup><span style="font-family: helvetica, arial, sans-serif
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