Senior Product Manager - Operations

Job Description:

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.

Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.
 

We’re looking for a Senior Product Manager to join us in building the world’s most robust ecommerce marketplace prep system. Our combined data, software, and processes ensure we have the scalability, accuracy and speed required to innovatively support the needs of both our full-service brand partners as well as 3PL customers.  As a Senior Product Manager, you will work closely with our Operations teams, UX Designers, and Developers to build new capabilities that further that vision in both existing and new services.

Frequently Asked Questions

What is a day in the life of a Senior Product Manager?

• Own product vision and execution for 0-1 development as well as continuous improvements in our Warehouse Management System.  

• Continuously prioritize product roadmap based on company goals, team KPIs, and executive stakeholder feedback

• Collaborate closely with other PMs for cross-functional deliveries and dependencies 

• Lead end-to-end delivery success (ideation, development, and launch)

  • Discover, define, and measuring opportunities and impact

  • Collaborate closely with stakeholders, UX design, and tech teams to define and deliver solutions at the intersection of our people, process, and technology

  • Clearly capture software requirements; work closely with UX design and tech teams to understand design, front-end, and back-end architecture

  • Define and measure key success metrics

What will I need to thrive in this role?

• Demonstrated ability to perform in top 10% of your colleagues - A clear record of driving forward product initiatives, successful delivery, and achieving results. 

•  Extensive expertise in product management or fields requiring related skillsets (consulting, operations, software development, business intelligence, etc.).

• Excellent leadership and team management skills, with the ability to communicate, inspire and motivate cross-functional teams (both technical and business teams)

• Strong understanding of product strategy, roadmap development, and product lifecycle management 

• Strong prioritization skills and capacity to make tough decisions

• Analytical and data-driven mindset, with proficiency in leveraging data to drive product decisions

• Excellent communication skills to articulate user needs, product value, and engineering scope effectively

• Experience in operations, direct-to-consumer, or e-commerce industry is a plus

• Bachelor’s degree in related field

What will make me stand out during the interview process?

• Executive presence and stakeholder-sense, with the ability to communicate clearly and drive alignment across multiple stakeholders

• Analytical self-starter and fast learner with natural curiosity and a hunger for learning more

• Comfort defining your path in an ambiguous environment

• Familiarity with navigating diverse systems (warehouse and transportation management, etc.)

• Interest in logistics or supply chain domain and solving industry-specific challenges

What is the team like?

You will work closely with your team, consisting of UX designers and software developers located