Senior Product Manager, Lead Management

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

GEICO is building next-generation lead management platforms that power how consumer demand is captured, prioritized, routed, and converted — and how enterprise sales teams manage business pipelines and operational performance at scale. 

The Sales Enablement Platform sits at the center of GEICO’s growth engine, enabling: 

• Consumer lead management experiences that optimize conversion, responsiveness, and customer satisfaction, and 

• Enterprise lead management capabilities that help internal teams manage business pipelines, coverage models, and execution efficiency. 

This is a high-impact role responsible for shaping a platform that directly influences growth outcomes, operational productivity, and customer experience — while meeting GEICO’s standards for reliability, security, compliance, and scale. 

We are looking for a senior product manager who thrives in complex systems, brings strong product judgment, and can operate effectively across both consumer-facing experiences and enterprise-grade platforms. 

This is a hybrid position, requiring on-site presence 2-3 days a week at one of the following locations:  Palo Alto, CA; Seattle, WA; Chevy Chase, MD, Dallas, TX, Manhattan, NY.

Key Responsibilities 

Platform Strategy & Vision 

• Own the product strategy and roadmap for GEICO’s Sales Enablement Platform, spanning both consumer and enterprise workflows. 

• Translate business objectives into scalable platform capabilities that improve conversion, operational efficiency, and revenue performance. 

• Balance short-term delivery with long-term architectural investments. 

Consumer Lead Management 

• Lead product strategy for consumer-facing lead experiences  

• Drive measurable improvements in lead quality, response times, and conversion rates. 

Enterprise Sales Enablement 

• Own enterprise platform capabilities that support internal sales teams 

• Enable sales teams to increase efficiency, effectiveness, and predictability in achieving business targets. 

Platform Excellence & Reliability 

• Own platform KPIs  

• Ensure the platform meets GEICO’s standards for enterprise reliability and governance. 

Cross-Functional Leadership 

• Collaborate closely with engineering, data, design, marketing, sales operations, analytics, security, legal, and compliance teams. 

• Drive alignment on problem definition, success metrics, roadmap sequencing, and delivery execution. 

• Communicate effectively with senior leadership and executive stakeholders. 

Basic Qualifications 

• 7+ years of product management experience, with significant ownership in consumer and enterprise lead management products.