Program Manager - North America Legal

About the Team:

The North America Legal Team provides key support to a wide range of business and functional units in the United States and Canada through five major verticals on the team: (1) Ad Sales, (2) Marketing, (3) Commercial, (4) Emerging Businesses, Corporate, and Canada Legal Affairs, and (5) Innovation and Enterprise Services.



The Program Manager will play a pivotal role in setting and implementing the strategic and operational priorities of the team and building functions to execute on those priorities. The successful candidate will have a high degree of ownership of the solutions they launch and the ability to make systematic, impactful changes at our rapidly growing company.



Responsibilities:

- Manage and drive large-scale, complex projects, processes, and strategic initiatives across a wide range of subject matter areas for the North America Legal Team including (1) Ad Sales, (2) Marketing, (3) Commercial, (4) Emerging Businesses, Corporate, and Canada Legal Affairs, and (5) Innovation and Enterprise Services.

- Collaborate with legal, tech, business, and other cross-functional partners, including operations and finance, to provide scalable solutions that will increase the efficiency and productivity of all team members and the effectiveness of the business and functional teams we support.

- Proactively identify areas for optimization, and design and implement innovative solutions, including technological, operational, and change management remedies. Build and optimize systems and internal and external project management tools that improve and automate processes and synthesize data metrics.

- Design and implement standardized workflows, project frameworks, and steps of process guides that ensure consistency and impact across workstreams and cross-team collaboration.

- Drive impactful executive and management-level presentations, and set, measure, and produce reports on operational metrics and outcomes, and continually improve processes through industry-leading methods.

- Lead training, events, and other strategic programming, including team offsites, that strengthen a team culture of high morale, high performance, and health and sustainability.