Team Manager, Global External Manufacturing

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Your role at Clorox:

The External Operations Manager is responsible for driving and leading operational excellence across the contract manufacturers within their Business Unit. The primary focus for this role will be to manage and drive the following: 1) Business Connectivity and 2) Operational Excellence. This role requires the ability to partner cross-functionally across all functions within the Business Unit and at all levels within Clorox and the Contract Manufacturers. This role must demonstrate the Clorox myLeadership dimensions in how they execute and drive work. The individual will be a member of the BU Squad Team.

In this role, you will:

Operational Excellence

• Responsible for driving operational excellence across the contract manufacturers to deliver key KPI’s for the Business Unit external manufacturing portfolio.
• Ensure supply assurance & predictability through managing On Time in Full / Schedule Adherence to meet Planning Requirements. 
• Ensure Critical to Quality attributes and requirements are fully understood and adhered to at all CoPack locations.
• Deliver SOX required audits, cycle counts and inventory maintenance activities. Leverage Clorox business and Manufacturing best practices in managing contract sites.
• Actively participate and serve as the “Make” lead on commercialization teams. 
• Partner with Procurement, Production Services, and Quality on New Site Assessment Team, developing one technical voice on site selection.
• Work in concert with Procurement Buy on site relationship & performance from contract renegotiation through site closures.
• Provide leadership and support in continuous improvement and strategic projects both within the Business Unit and the External Manufacturers.
• Monitor and track operational performance metrics of suppliers and EMs, incorporating input from Manufacturing, QA, and Technical Services.
• Escalate critical or recurring issues to Procurement and GQA.
• Perform Intelex shelf-life extension requests and Intelex variance reports.
• Perform EM inbound and transportation daily troubleshooting.

Supplier Engagement

• Share rolling volume forecasts with External Manufacturers (EMs) to confirm production availability.
• Work with MMP on supplier forecasts for unbundled EOMs.
• Perform IDMS invoice research and approval Lead SAP master data work: SAP data pulls including loss allowance reporting & analysis, SAP access requests and troubleshooting for EM’s, SAP research and adhoc requests for research for invoices, RTVPO’s, placing items on hold, and monitoring raw material PO’s to ensure timeliness of order.
• Own the cycle count process with SAP reporting.

Business Connectivity

• Active engagement and participation in the key external manufacturing & supply chain network forums (BU Squad, MAKE Tier, S&OP Processes, OTV, QBR’s, Triangle Call, etc.)
• Partner with cross-functional teams to influence and implement improvements to ensure successful change management.
• Ensure One External Manufacturing voice with our cross-functional partners to our stakeholders.

#LI-Hybrid

What we look for:

• Minimum of 5+ years’ experience in the following:  manufacturing, operations, planning, logistics environments
• Experience in a specific Clorox Business Unit – depending on the opening – a preference with the BU may be a key factor in decision making
• Ability to lead, motivate and influence others 
• Ability to thrive and provide direction in ambiguous situations
• Demonstrate Clorox Leadership Model dimensions
• Ability to be self-directed to work toward corporate and business unit objectives
• Demonstrated strong aptitude in analysis, root cause identification and problem solving
• Ability to implement and sustain process changes
• Strong communication, interpersonal and relationship skills
• Understanding of continuous improvement and Lean methodology
• SOX compliance and inventory management
• Working understanding of Quality systems and process capability
• Understanding of supply chain and manufacturing
• Customer service oriented
• SAP- ERP- MRP knowledg