Forecasting Specialist – Assistant Manager - English – Hybrid Katowice

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
 
Inviting applications for the role of Forecasting Specialist – Assistant Manager - English – Hybrid Katowice  
Your Role   
Key to this role is the creation and maintenance of the statistical forecast for the portfolio for all time horizons. Run Machine Learning forecast
 
Responsibilities  
o    Ensure statistical / sensed forecasts are created for the whole of their portfolio considering demand drivers at the agreed hierarchy level  
o    Research demand drivers, prepare forecast data, and evaluate forecast performance  
o    Monitor and report on specific KPIs (e.g., forecast accuracy, forecast BIAS, MAPE, forecast value add) at multiple levels and lags and provide insights on contributing factors and improvement opportunities  
o    Select the best statistical model for forecast items that cannot be modelled by the system considering seasonality, responsiveness, trend and stability
o    Contribute to Promotion Planning based on data insights
o    Run Machine Learning forecast and disaggregation to building blocks
o    Run automatic cleansing. Make sure final output (cleansed data) completed in the system
o    Generate historical demand performance report and ensure all the needed actions to be considered for forecasting
o    For new product introductions, analyze proposal of like-SKU and collaborate with Demand Planners to generate the initial forecasts, additionally consider cannibalization impacts  
o    Optimize and tune statistical forecasts, updating system parameters after conducting the necessary analysis to identify improvement opportunities    
o    Track and monitor changes to allow for continuous improvement  

Qualifications we seek in you!  
Minimum Qualifications / Skills  
•    Bachelor’s degree in engineering, supply chain management, applied math or other relevant degree   
•    Strong understand of at least advanced planning systems and its functionality,  
•    Knowledge of ERP functionality, experience with SAP / Oracle / JDE an asset.   
•    Demonstrated experience in Forecasting (Statistical Techniques, Collaboration Scenario Modeling, Parameters modeling) 
•    Strong analytical skills  
•    Exceptional drive, excellent interpersonal skills and effective communication skills, both verbally and in writing, with the ability to immediately contribute in a collaborative team environment   
•    An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus   
•    Strong work ethic and high attention to detail, with a desire to learn  
 
Preferred Qualifications/ Skills  
 
•    An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus  
•    Strong work ethic and high attention to detail, with a desire to learn  

 
Why join Genpact? 
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  
• Make an impact – Drive change for global enterprises and solve business challenges that matter 
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities  
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  
• Thrive in a values-drive