Senior Manager of Enterprise Assessments

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

 

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

 

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever��s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

 

We are the Good Hands. We don’t follow the trends. We set them.

Job Summary:

The Senior Manager of Enterprise Assessments is responsible for building a best-in-class enterprise assessment strategy and selection readiness. This individual will lead the development and implementation of a comprehensive framework for responsible assessment practices, ensuring alignment with responsible AI practices, employee experience considerations, and psychometric principles. The ideal candidate has deep understanding of AI principles, is an expert in the field of psychometric assessments, and demonstrates strong operator and execution skills. The Senior Manager of Enterprise Assessments reports directly to the Head of Talent Management. This role is mostly remote, with occasional travel as needed.

Key Responsibilities:

• Establish assessment principles, guidelines, and guardrails (i.e., responsible AI, experience, psychometric) across Allstate aligned with organizational objectives, workforce strategy, risk management framework and employee experience considerations  
• Understand the assessment ecosystem and be able to integrate practices across hiring, development, performance, and mobility. Evaluate and select AI-powered assessment tools based on established ethical frameworks and regulatory compliance  
• Partner with the Skills-Driven Organization leader and HR Center of Excellence teams to leverage assessment data for both current and future planning services  
• Collaborates with HR, legal, and compliance teams to ensure assessment principles, guidelines, and guardrails are understood and respected across talent practices. With a constant focus and commitment for responsible use of data and AI, identify and raise risks to leadership in a productive, collaborative manner 
• Educate senior leaders across the organization/within the business on why responsible assessments matter, the responsible use of assessment tools (particularly AI-based tools) to minimize bias and promote fairness in decision-making, how to optimize investments, and inform leaders on the high-level principles of psychometrics and behavioral science influence/driving assessments 
• Engages appropriate stakeholders in risk identification and mitigation; gather feedback from stakeholders on the assessment experience and make continuous improvements 
• Stay informed about relevant employment laws and regulations, ensuring HR policies and practices are in compliance. 

Supervisory Responsibilities:

This job does not have supervisory duties.

Education and Experience:

• 4 year Bachelors Degree (Preferred)
• 10 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Certificates, Licenses, Registrations:

• No Certification, License or Registration is required for the job.

Functional Skills:

• Assessment Principles, Guidelines, and Guardrails (Responsible AI, Experience, Psychometric) 
• Assessment Architecture  
• Demonstrate deep business acumen across critical roles leveraging assessments 
• Operate at the intersection of academic theory and execution 
• Constant focus and commitment for responsible use of data and AI 
• Simplify complex information for leadership consumption and action 
• Demonstrates AI expertise 
• Vendor Management 
• Analytics &