Program Manager - Cloud Support Services

Req ID: 301666 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Program Manager - Cloud Support Services to join our team in Bethesda, Maryland (US-MD), United States (US).

NTT DATA is seeking a highly motivated and experienced Program Manager to lead the successful delivery of Cloud Support Services for a federal scientific research agency. This role will be responsible for the overall planning, execution and management of cloud architecture.  The ideal candidate will possess a strong understanding of cloud technologies and IT service Management.

 

Key Responsibilities:

• Ensure projects are delivered on time, within scope, and within budget, following established project management methodologies such as Agile, Scrum, and Waterfall.
• Develop and maintain project plans, schedules, and budgets, ensuring alignment with organizational objectives and stakeholder requirements.
• Coordinate and communicate with project teams, stakeholders, and federal government clients to ensure project goals and expectations are met.
• Monitor project performance, identify risks and issues, and implement mitigation strategies as needed.
• Oversee the execution of program activities ensuring alignment with contractual obligations, agency requirements, and industry best practices for cloud migration and modernization.
• Manage program risk, issues and implement mitigations strategies
• Collaborate with agency customers to ensure successful adoption of cloud services
• Develop, implement, and maintain the PMO framework, including project management standards, methodologies, and tools.
• Oversee the portfolio of IT projects, ensuring alignment with business objectives and strategic goals.
• Identify opportunities to optimize program performance and efficiency
• Manage subcontractor relationships ensuring performance meets expectations
• Oversee the design, implementation and maintenance of secure, scalable cloud infrastructure solutions and enhance customer experience.
• Ensure adherence to cloud security best practices and compliance with relevant regulations (e.g. FedRamp, NIST)
• Oversee development of comprehensive training programs for agency personnel and customers on cloud technologies, security and new tools.

 

Qualifications:

• Bachelor's degree in Computer Science, Information technology, or related field
• 7 years’ experience in program management with a focus on IT infrastructure and cloud computing
• 5 years’ experience supporting a US Federal Agency
• 5 years' experience using Agile methodologies
• Project Management Professional (PMP) certification.
• ITIL v4 Foundation certification
• Must be a US citizen or Green Card Holder.

 

Preferred:

• Experience working in a scientific research environment
• Certified Scrum Master (CSM)
• Cloud certifications (AWS, Azure, Google, etc…)
• Certified Information Systems Security Professional (CISSP)

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