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Senior Project Manager
Veeva SystemsUnited StatesRemotefull_timeVerifiedPosted 4 Jun 2026
💰 $115,000/yr($75,000/yr – $115,000/yr)
About the role
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
We are seeking a results-driven Project Manager to act as the primary liaison between internal teams and external stakeholders. This customer-focused role involves managing key initiatives from conception to delivery, ensuring everything aligns perfectly with client objectives. The ideal candidate is a proactive collaborator who is relentless about tracking timelines, managing deliverables, and enforcing follow-ups. You possess strong leadership presence and are entirely comfortable holding people accountable to ensure project success and timely execution.
What You’ll Do
- Lead the end-to-end delivery of solutions, from project initiation through successful go-live and continuous improvement phases
- Facilitate delivery and execution of new customer implementations, managing multiple workstreams, dependencies, enforces timelines, budget and quality
- Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
- Ensure gaps, risks and timelines are clearly communicated with clear follow-up to task owners until completion.
- Consistent review of overall project timeline and identify and communicate risks to project completion timeline clearly and with detailed steps to ensure success.
- Build and nurture strong, lasting relationships with customers and internal teams.
- Serve as the primary liaison between customer stakeholders and Veeva, addressing needs, resolving concerns, and ensuring satisfaction.
- Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization
- Understand project objectives, timelines, deliverables, challenges, and opportunities to deliver tailored solutions.
- Proactively provide updates to timeline, project status, risks and gaps.
- Partner with cross-functional teams to ensure seamless delivery of services and solutions.
- Facilitate communication between internal departments to align on project goals and deliverables.
Project Oversight
Relationship Management
Customer Support
Collaboration and Coordination
Requirements
- B.S. or B.A. degree or equivalent experience
- PMP Certification
- 5-8 years of project management experience in software implementation, with a strong background in project management and customer-facing delivery
- Demonstrated success leading technology implementations
- Pharmaceutical Speaker Bureau experience is a plus
- Pharmaceutical Event Planning experience is a plus
- Strong analytical and problem-solving skills
- Professional and clear oral and written communication
- Exceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plans
- Demonstrate ability to work in a fast-paced environment, and/or multitask often to meet fluctuating customer/company priorities
- Possesses strong leadership presence and are entirely comfortable holding people accountable to ensure project success and timely execution.
- Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint), Google Suite of Applications, Smartsheet
- Must be able to travel and work onsite for customer meetings
Nice to Have
- Familiar with health sciences and regulated environments
- Maintain current knowledge of appropriate regulations, e.g., OIG, PhRMA Code
- Fundamental knowledge of Veeva Commercial Cloud Product Suite including by not limited to Veeva CRM, Veeva Vault, Events Management, and Engage
- Ability to work and thrive in a team atmosphere
- Positive attitude and maintain a “Whatever it Takes” attitude
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