Community Manager

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in New York City.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn’s mission is to connect people to opportunity. This means our platform allows professionals to give and get help from each other, share what they know and discover/build/share new skills to help others. Our community managers help support and grow professional voices on the platform, with the mission to source, nurture, uplevel and retain these valuable contributors. Within our Community Management team, we work directly with key companies, their employees and leadership to help them share valuable knowledge and insights. We also work with publishers and journalists as well as subject matter experts and LinkedIn Learning instructors. Their news, ideas and perspectives are critical to the LinkedIn ecosystem: From major brands to world-renowned philanthropic institutions, these entities set off incredible ripples, helping others learn, grow and connect to opportunity.

LinkedIn is looking for a Community Manager to engage and grow voices within the expert and executive ecosystem and beyond, helping them find success and build an audience by sharing content on LinkedIn. This person should be passionate about working directly with our members, have an interest in leading and shaping strategy for the team, and be willing to jump in to problem-solve both the small and the big issues. We’re looking for a person who’s energized by building conversation and connecting with the community, and who has a desire to work in a fast-moving space where experimentation is key.

Responsibilities:

• Cultivate and coach executives, prominent voices, and subject matter experts to create quality content on LinkedIn, using both 1:1 and scaled approaches. 

• Develop and execute a strategy for identifying and supporting high-impact executives, prominent voices, and subject matter experts in their content journey on LinkedIn.

• Identifying, onboarding, and coaching off-platform voices on LinkedIn. 

• Ongoing community management, which includes routing issues through the right teams for resolution within a set timeframe.

• Understand the success of your community using a data-driven approach, tracking against goals.

• Work with the broader Editorial team, both in NAMER and internationally, to ensure success of the broader strategy and to connect quality content to the right audiences on the platform.

Qualifications

Basic Qualifications:

• 4+ years of experience in community manager, creator manager or equivalent role 

• Bachelor’s degree or equivalent experience

Preferred Qualifications:

• Experience working directly with corporate comms teams, content strategy teams, or communities of creators

• Strong community-building skills

• Experience leading and working cross-functionally

• Ability to think analytically, understand metrics and adjust strategy accordingly

• Passion for executing and iterating on strategy

• Strong communicator, able to talk/share internally and externally about LinkedIn and its offerings

• Strong communicator in multiple forms, especially in writing and presenting before groups of all sizes

• Can balance short-term wins against steady progress on the long-term vision

• Ideal candidate is a LinkedIn power user who is passionate about how we can help individuals and organizations learn and grow

 Suggested Skills:

• Relationship Management

• Content Strategy

• Consulting

• Written Communication

• Drive for results

LinkedIn is committed to fair and equitable compensation practices.  

The pay range for this role is $97,000 to $156,000. Actual compensation packages are bas