AHCCCS

Arizona Health Care Cost Containment System
Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork

The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility.

AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry.

Come join our dynamic and dedicated team.

Quality Assurance Analyst - IT

Information Services Division (ISD) 

 

Job Location:

Address:  150 N 18th Ave. Phoenix, AZ 85007

Posting Details:

Must reside in Arizona.

Salary:  $71,500

Grade: 23

FLSA Status: Exempt

Closing Date: Open Until Filled

This position may offer the ability to work remotely, within Arizona, based upon the agency’s business needs and continual meeting of expected performance measures.

Job Summary:

This position performs activities related to QA including various testing efforts (functional, UAT, regression, etc.) and the various tasks (requirements review, analysis, execution, etc.) to support those activities. Responsible for creating and maintaining documents necessary for any projects or duties assigned. Makes recommendations for improvement of processes including implementation or maintenance of test automation efforts. Stay current on QA practices and tools in order to provide feedback on how changes would benefit the team.

Major duties and responsibilities include, but are not limited to:
• Perform life-cycle testing of varying types (UAT, regression, end-to-end, etc.) and the tasks necessary to perform those tests. This may include requirements reviews, analysis, planning execution, reporting, etc.
• Support existing automation initiatives and recommend/propose opportunities to improve on automation efforts. Research and analysis of system problems/issues and recommend/propose solutions.
• Prepare documentation to support assigned projects. The documents include test plans, test cases and results or other documents necessary to perform projects/tasks assigned.
• Become highly knowledgeable on primary area(s) of support including familiarity with business knowledge. Assist staff with technical questions and provide guidance to secondary support members.
• Attend various meetings, staff meetings, management meetings, etc.
• Become familiar with other areas of support in order to act as a secondary resource for those areas.

Knowledge, Skills & Abilities (KSAs):

Knowledge:
• State and Federal Rules/Regulations
• AHCCCS Policy regarding Medicaid coverage and eligibility/LTC Policy and Procedures
• Business Operations and Rules
• Research Methods
• Automated Information System Analysis Techniques and Principles
• Automated Information System Design and Functions
• User Acceptance Test Procedures, Test Plan Development and Standards for Documentation

Skills:
• Analytical/research and problem-solving skills to identify and respond to issues and effectively evaluate outcome
• Technical skills for preparation of test scenarios and system evaluation
• Quality assurance skills to ensure effectiveness of final product
• Organizational skills for project and day to day coordination
• Planning skills for preparation of time frames and effective work management
• Oral and written communication skills for effective communication
• Interpersonal/customer service skills for interfacing with external and internal customers and coworkers

Abilities:
• Work closely with business and other diversely talented technologists with a high degree of accuracy and detail
• Interface with users and all stakeholders in order t