Patient Access Rep

Description

Regular Job Functions

· Greets patients and visitors pleasantly

· Checks patients into EMR

· Scans all paperwork in EMR

· Enters in patient demographics with accuracy

· Monitors schedule to make sure all patients marked as PASS are given tablet to complete questionnaires 

· Monitors reception area and patient flow, notifies patients of delays

· Answers questions and gives information as requested

· Obtains and/or verifies patient demographic and insurance information

· Collects co-payments, self-pay rates and/or account balances at time of service

· Schedules, cancels and reschedules patient appointments

· Verifies HIPAA Authorization form and ID of anyone other that patient picks up medical records and/or prescriptions

· Provides back-up coverage at check-in, which could include other offices

· Provides back-up coverage for appointment scheduling

· Performs chart check on assigned providers

Requirements

6 months experience in medical office preferred