HR Solutions Senior Manager
Lumen TechnologiesAbout the role
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
We’re on the hunt for a unicorn. Not just any unicorn - but one who can lead massive transformation, master change management, and make AI adoption feel like magic.
Your Superpowers
- Change Whisperer: You know how to move hearts, minds, and workflows. ADKAR, Kotter, and a sixth sense for resistance and transformation unlocks.
- Creative Communicator: You turn strategy and change into story. Think branded comms, digital campaigns, and messages that actually get read.
- Transformation Trailblazer: You’ve led big, bold change. You know how to make AI adoption stick - and make it exciting.
Work Location
Fully remote position open to candidates based anywhere in the U.S.
The Main Responsibilities
What You’ll Do
- Architect and lead enterprise-wide transformation (AI-first, of course).
- Build the narrative that makes change irresistible.
- Design innovative, modern, branded, digital-first comms that spark engagement.
- Coach leaders, rally teams, and make change feel like a movement.
- Track adoption, engagement, and impact - and iterate like a pro.
AI Fluency, Foresight & Execution
- You bring deep experience translating AI potential into real-world impact. You don’t just understand AI—you know how to operationalize it.
- You can are a process mapping wizard who can spot automation and augmentation opportunities, and partner with teams to turn ideas into shipped capabilities. You guide leaders and teams through the mindsets, behaviors, and rituals needed to adopt AI responsibly and confidently.
- You build playbooks, pilots, and scaled rollouts that make AI feel intuitive, safe, and essential.
- Most importantly, you help the organization build AI muscle—not through hype, but through meaningful, measurable change.
What We Look For in a Candidate
- 10+ years leading transformation and change.
- Mastery of change frameworks (ADKAR, Kotter, etc.).
- Industry level transformation and change orchestration in a complex environment.
- Talent Management and organizational design at scale.
- Killer storytelling and digital communications chops.
- Executive presence and creative flair.
- Data-driven mindset with a love for feedback loops.
How We’ll Know You’re Winning
- AI tools adopted, workflows transformed.
- You like yeses not nos. You turn ambiguity to clarity as easy as 1, 2, 3.
- Employees say “I get it—and I’m in.”
- Communications that get clicks, views, and buzz.
- Leaders lean on you. Teams follow you.
- Transformation milestones hit. Culture shifts felt.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
#LI-Remote
#LI-AF1
Requisition #: 341121
Equal Employment Opportuni
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