At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities. We are currently seeking a motivated and passionate Front Office Administrative Assistant-Bilingual to join our dynamic team. If you're looking for an opportunity to make a difference, we invite you to explore the exciting positions available with us.

JOB TITLE: Front Office Administrative Assistant-Bilingual (Spanish Speaking)

JOB POSTING:

REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS:

• High School Graduate, some college business course work preferred.
• Two (2) years of previous experience with secretarial or clerical experience.

OR

-Equivalent combination of education and experience

POSITION HIGHTLIGHTS:

• Greeting the patient with a positive attitude
• Collecting payments
• Verify patient demographics
• Verify patient funding source (grant, insurance, sliding fee, self-pay)
• Provides patient assistance with incoming and outgoing calls (i.e. scheduling, transferring, etc.)
• Checks emails and voicemails daily to assist with patient needs
• Assists with scanning and faxing documents into patient charts
• May be asked to work in another location (Horizons Health or WHAT Clinic) if needed.
• Subject to the OSHA rules and regulations on blood borne pathogens due to the possible exposure of various body fluids.
• Ability to comply and enforce HIPPA requirements
• Provides exceptional customer service to clients at Point of Care and over the phone.
• Completion of the check in and check out process including the scheduling of future appointments.
• Collects, verifies, and accurately enters data into Electronic Medical Records.
• Collects payments and reconciles cash drawer daily, and prepares weekly deposits.
• Performs other related duties as directed.

ADDITIONAL INFORMATION:

• General knowledge of administrative practice and procedures.
• Ability to use correct grammar, vocabulary, and spelling.
• Knowledge of arithmetic and its uses in general office work.
• Ability to gather and give basic information and instructions on Agency programs and services based on inquiries.