Data and Policy Analyst - Operations Specialist I (Non-Civil)

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, OFFICE OF CITY COUNCIL PRESIDENT

Data and Policy Analyst

Salary Range: $59,964 - $95,796 ANNUALLY

Starting Pay: $59,964 - $77,880 ANNUALLY

GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.

In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team!

The City offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn more about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.

Mission Statement

To ensure Baltimore City government offers a best-in-class resident experience that centers equity when engaging with residents and communities, allocating budget dollars, conducting oversight of city agencies, and enacting legislation.

Our Vision

We will innovate, advocate, and deliver results across City government and neighborhoods so that residents, business owners, and visitors champion Baltimore as the best place to visit, live, work, and play.

Values

· Results: Constantly striving toward “best-in-class” city services.

· Innovation: We don’t settle for the status quo; transformational results require creative problem-solving.

· Community Centered: Our people make Baltimore great, and those residents inform every decision.

· Joy: Baltimore has so much to celebrate, and we proudly share its stories with each other and the world.

JOB SUMMARY

The Office of the City Council President is seeking an Operations Specialist I (Data and Policy Analyst) to support the Council’s legislative, policy, and oversight responsibilities under the guidance of the Deputy Director of Oversight.

This position performs professional and analytical work requiring independent judgment in the practical application of management and analytical principles to improve operational effectiveness, evaluate agency performance, and support data-informed decision-making. The role plays a key part in monitoring City operations and budgets, evaluating programs, and providing data analysis to support oversight, accountability, and policy priorities.

Hours: Monday – Friday, 9:00 a.m. – 5:00 p.m., in-person Monday through Thursday; some evenings may be required based on hearing schedules, workload, and deadlines.

ESSENTIAL FUNCTIONS

· Conducts complex studies and analyses of City operations, programs, and services to support oversight, policy, and budget priorities.

· Collects, compiles, and interprets data from multiple sources to identify trends, assess performance, and make recommendations.

· Prepares written reports, policy memos, and presentations summarizing findings and recommendations for internal and public audiences.

· Designs dashboards, charts, and visualizations to communicate key insights to leadership and stakeholders.

· Conducts research on best practices, municipal benchmarks, and relevant policies to inform the Council’s work.

· Liaises with City agencies and internal staff to gather data, maintain communication channels, and ensure accuracy of information.

· Supports oversight and legislative hearings by preparing data summaries, presentations, and briefing materials.

· Consults with supervisors and management to interpret findings and recommend operational improvements.

· Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Education:

· Bachelor’s degree in computer science, data science, urban planning, public policy, public administration, or a related field.

Experience:

· At least three (3) years of work experience in a related field performing analytical, operational, or policy research functions.

OR

Equivalency Notes:

· A master’s degree in computer science, data science, urban planning, public policy, public administration, or a related field may