Chief of Staff, Global Renewals Sales

Job Requisition ID #

Position Overview : 

The Chief of Staff for the VP, Global Renewals Sales is chartered with ensuring the seamless planning inclusive of operational cadence, strategic planning, business operations and execution. This role exists primarily to facilitate the transformational and operational initiatives of the Global Renewals Sales Organization. The Chief of Staff performs activities that enable the VP, Global Renewals Sales and Leadership Team to operate at a higher level of performance, acts as program manager for key cross functional initiatives, and advises on how to best facilitate engagement within the organization to accomplish key objectives. This includes organizing and prioritizing critical issues and required information for the VP, program management of key strategic initiatives, facilitate effective decision-making, acting as a liaison between leadership and other stakeholders, and providing oversight and guidance to projects of high importance. The Chief of Staff also supports the development and tracking of major goals to support broad functional team objectives.

This role is 100% remote and can be based in the United States or Canada. 

Global travel requirements will be approximately 20%. 

Responsibilities: 

To drive alignment of Global Renewals Sales priorities with overall GTM strategy and corporate objectives. 

• Serve as a strategic advisor and operational partner to the VP, Global Renewals Sales, helping translate strategic priorities into actionable plans.

• Provide strategic thought partnership on key initiatives impacting global sales performance, planning, and operational excellence.

• Lead and program manage strategic initiatives across Renewals Leadership from ideation through execution. 

• Own critical initiatives and special projects sponsored by the VP, including high-priority or time-sensitive programs. 

• Design and manage the operating rhythm for the Renewals organization, including leadership meetings, strategic reviews, and planning cycles. 

• Lead agenda development, decision tracking, and follow-up for leadership meetings, offsites, and executive forums. 

• Drive governance frameworks for key initiatives, ensuring clarity of ownership, accountability, and progress tracking. 

• Own coordination of the annual strategy and planning process for the Renewals organization. 

• Support preparation and orchestration of Quarterly Business Reviews, operational reviews, and executive reporting. 

• Partner with Business Intelligence and Analytics to ensure leadership has clear performance insights and actionable metrics. 

• Improve cross-functional processes and drive operational consistency across teams and regions. 

• Facilitate collaboration between internal stakeholders and GTM leadership to ensure strategic alignment. 

• Lead cascading communications from the VP to the broader organization, ensuring clarity and consistency of messaging. 

• Advise leadership team members on internal communications, change management, and initiative rollout. 

• Serve as a liaison between executives, team members, and partner