Instructional Support Specialist

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Full Consideration Date:

Job Description:

Primary Function: Provides instructional support services for online students, faculty, and Instructional Development (ID) team; assists faculty with accessible content creation/editing and emerging online learning technologies; assists with digital video recording creation, management, captioning, audio descriptions, and transcripts; supports online faculty with content creation and technologies for online education, including assisting with webinars, Learning Tools Interoperability (LTI) integrations with Blackboard Ultra, and Open Educational Resources (OER content); collaborates with online faculty to design, develop, and edit instructional materials for online classes as assigned; and stays abreast of emerging technologies, including Artificial Intelligence (AI), OER, Lightboards, educational applications, and digital accessibility checkers, to support growth and digital accessibility compliance in online education courses. ​

Qualifications: At least a bachelor's degree in education or related field plus at least two years of online instructional development and/or course design at the college/university level; practitioner-level experience with digital accessibility remediation and compliance; experience with Universal Design for Learning (UDL) practices; strong project management and organizational skills; excellent written and verbal communication and customer service skills; and excellent team-based, collaborative interpersonal skills required. Master’s degree in curriculum and instruction, educational technology, instructional design, or related field; certificate in digital accessibility compliance; certificate in Universal Design for Learning; teaching experience in a higher education online environment; and familiarity with Quality Matters (QM) Rubric Standards and QM certification preferred.

Position Details:

Job Category: Professional and Scientific
Type of Position: Term
Service Schedule: Calendar Year

This position is eligible for a partial remote work schedule. Remote work must be performed within the state of Iowa. Employees who elect remote work must comply with the requirements of our remote work policy and agreement.

Application Instructions:

All application materials received by August 1, 2025, will be given full consideration. To apply for this position, please click on “Apply” and complete the Employment Application. The following materials must be attached when applying:

1) Resume
2) Cover Letter

You will be presented with the opportunity to attach multiple documents when completing the application. Before submitting your online job application, ensure that ALL required materials listed above have been uploaded. Once your job application has been submitted, you cannot make changes. If you have questions regarding this application process, please email careers-support@uni.edu or call 319-273-2422.

Compensation:
$56,000 to Commensurate
Pay Grade: 119

Pay Basis: Salary

Iowa enjoys a lower cost of living than many other states. See how the Waterloo-Cedar Falls area compares by utilizing the cost of living calculator. Our overall compensation package is enhanced by excellent benefits for eligible non-temporary positions. To learn more about the vibrant Cedar Valley community, visit https://livethevalley.com/.

If you would like general assistance with the application process or an accommodation due to a disability, please contact Human Resource Services at hrs-employment@uni.edu