Director, CAO Strategy & Operations

Overview: 

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Director, CAO Strategy & Operations to support our Chief Administrative Officer (CAO). The ideal candidate is a strategic leader with exceptional organizational, communication, and problem-solving skills. This role involves providing crucial support to the CAO, overseeing critical projects, and ensuring smooth operations across various teams overseen by the CAO – People (HR), Corporate IT, Facilities, and Legal. 

As the Director, CAO Strategy & Operations, you will play a multifaceted role, serving as a trusted advisor, key planner, and decision-maker. Your responsibilities will span a broad range of activities, from collaborating on administrative tasks to actively participating in high-level initiatives. If you have a passion for creating environments where people can thrive and are eager to join a dynamic team transforming the insurance industry, we'd love to hear from you. This role could be your next great opportunity! 

We want you if you are: 

• Adaptable and flexible, ready to adjust to changing priorities and business.
• Highly organized, able to manage multiple projects simultaneously while prioritizing tasks effectively.
• Capable of working well under pressure and consistently meeting tight.
• A proven leader with the skills to influence and collaborate with cross-functional.
• Discreet and trustworthy, with a strong commitment to maintaining.

What you’d be doing:

• Provide analysis, recommendations, and strategic insight on a variety of issues as a key advisor.
• Assist in developing and implementing operational and strategic plans.
• Hold team members accountable to bridge the gap between strategy and execution, ensuring the timely and effective implementation of strategic initiatives.
• Understand the needs of the team and work proactively to remove roadblocks that hinder their progress. 
• Act as a proxy in meetings and communications, representing viewpoints and making decisions when required. Serve as an information funnel and facilitator.  
• Take meeting notes and ensure proper follow-up on action items. Oversee the flow of information to ensure it is sequenced and relevant, while tracking and escalating priority issues when needed. 
• Manage a variety of special projects with organizational impact, collaborating with cross- functional teams to ensure successful completion within deadlines. 
• Compose internal and external communications, encompassing messages, reports, presentations, Excel sheets, and assorted materials, with a focus on meticulousness, data-driven insights, and impeccable design for optimal output. 
• Maintain strict confidentiality and experience regarding all aspects of interactions, including projects, budgeting, staffing, contracts, and vendors. 
• Prioritize conflicting needs and manage multiple tasks with a proactive and outcome-focused approach. 
• Work with the Executive Assistant to manage calendars, schedule meetings, and coordinate travel. 

We’re looking for someone who has: 

• A bachelor's degree in business, management, or a related field. 
• Demonstrated upward progression in HR operations.  
• Expert communication skills, both written and oral.  
• Strong project management and organizational skills.  

Highly preferred candidates also have: 

• A master's degree in business, management, or a related field. 
• Prior experience as a Chief of Staff. 
• Certifications in SHRM or PHR.  
• Project management or leadership certifications, such as CPMP or PMP, are beneficial.

About SageSure:

As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.

A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.

We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the