Senior Product Education Specialist

About SmartSimple & Foundant 

At SmartSimple and Foundant Technologies, we empower mission-driven organizations to manage their data, workflows, and impact with our comprehensive software solutions. From grant management and community foundations to process automation and data collaboration, our combined expertise supports a diverse range of organizations - from nonprofits and charitable entities to corporations and governments. 

With the recent merger of SmartSimple and Foundant Technologies, we’ve created a powerhouse of solutions designed to meet the unique needs of organizations striving to make a difference. Together, we’re setting new standards in innovation, flexibility, and impact management by helping organizations achieve their missions more efficiently and effectively.  

Where You’ll Work: 

• As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology. Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive. 
• With headquarters in Bozeman, Montana (Foundant), Toronto, Canada (SmartSimple), and our EMEA office in Dublin, Ireland, you’ll be part of a globally connected team. Whether you’re working remotely or from one of our office locations, you’ll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world.  

What You’ll Do: 

• You'll manage multiple projects simultaneously, ensuring the timely delivery of high-quality learning materials.
• You'll analyze existing content and conduct research to determine the resource needs for product updates, ensuring alignment with the overall Product Education Content Strategy.
• You'll collaborate with stakeholders (internal and external) to identify client needs and implement enhancements to learning content.
• You'll develop metrics and evaluation tools to assess existing learning content and recommend data-driven improvements.
• You'll work closely with cross-functional team members to coordinate and validate content.
• You'll design and develop assessments to evaluate learner comprehension and effectiveness of learning materials, ensuring alignment with learning objectives.
• You'll apply industry best practices and standards in content creation and management to ensure high-quality and effective educational materials.
• You'll master complex concepts and translate them into clear, engaging, and accessible content for both technical and non-technical audiences.
• You'll act as an editor for learning content, maintaining consistency, accuracy, and adherence to style guidelines across all Product Education platforms to deliver a cohesive and professional user experience.
• You'll develop online learning content in various formats, including written documentation, video tutorials, and interactive elements using current tools and technologies.
• You'll conduct regular audits of learning content to verify it is current and effective.
• You'll provide leadership and support to team members in the development of learning content and educational strategies.
• You'll take on other duties and projects as assigned.

What You’ll Need: 

• 3-5 years of experience in creating learning content for adult learners.
• Bachelor's degree in related field.
• Tech savvy with ability to quickly master new software; CSS & jQuery skills a plus.
• Strong understanding of adult learning theories and instructional design methodologies.
• Strong organization and presentation skills with meticulous attention to detail.
• Comfortable speaking to large groups of individuals, including senior leadership.
  
  What You’ll Bring to our Team Dynamics:
  
• Adaptive Achievement: Lead strategic, multifaceted projects and flexes between various workstreams successfully.
• Productive Collaboration: Collaborate in crafting and refining strategies and timelines for complex cross-team projects, supporting team alignment toward reaching shared goals.
• Service Orientation: Deliver outstanding service by provi