Graduate Assistant - Ticket Operations & Sales

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Closing Date:

03/13/2026

Type of Position:

Graduate Assistant

Workstudy Position:

No

Job Type:

Academic Term (Fixed Term)

Work Shift:

Shift Vary (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Ticket Operations and Sales

Department's Website:

https://arkansasrazorbacks.com/
https://www.youtube.com/watch?v=j9ihImu88OQ&t=9s

Summary of Job Duties:

The Graduate Assistant – Ticket Operations & Sales will assist the Razorback Ticket Center during office hours and athletic events. They will independently engage, interact, and correspond with existing/potential donors and season ticket holders on issues such as seating (including priority seating), order adjustments, and other related issues, all with the goal of cultivating ticket-related sales. They will assist with responding to customer service inquiries and issues via email, phone, ticket front desk, or gameday box office window.

Athletic event responsibilities include ticketed events held on weeknights, weekends, and over the University of Arkansas designated breaks. The Graduate Assistant must be able to work all home football games amongst other sport event assignments. They will serve as the gameday ticket manager for select events including, but not limited to, Paciolan system setup, box office oversight, management of student employees, as well as setup and maintenance of ticket scanners. This position will work in conjunction with other departments including marketing, development, event operations, compliance, and sponsorsh