Business Systems Architect

#TeamNextdoor

Nextdoor (NYSE: KIND) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com. 

Meet Your Future Neighbors

As the Business Systems Architect at Nextdoor, you will play a critical role in designing, implementing, and optimizing our business  systems landscape. This role focuses on Workday Financials , HCM Modules, with additional expertise in Order-to-Cash (O2C), Procure-to-Pay (P2P), Salesforce architecture, and Go-To-Market (GTM) systems etc. You will collaborate across teams to architect scalable solutions that enhance operational efficiency and align with Nextdoor’s strategic goals. This role is a blend of strategic planning and hands-on execution, requiring a leader who can both design cutting-edge IT solutions and roll up their sleeves to implement them.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees.  

The Impact You’ll Make

As the Business Systems Architect, you will play a crucial role in leading the Business systems team and driving the strategic direction of Business systems and ensuring scalable and optimized performance and integration.

As the Business Systems Architect, you will play a pivotal role in shaping Nextdoor’s enterprise systems landscape by leveraging industry-leading frameworks like TOGAF to align business objectives with technology strategies and design and implement scalable architectures across critical domains such as Workday Financials, HCM, Salesforce, and GTM systems. Collaborate with cross-functional teams, you will ensure compliance with governance frameworks like SOX, maintain robust security controls, and foster innovation to support Nextdoor’s mission of building stronger communities.

Your responsibilities will include: 

Strategic Leadership

• Develop and execute a scalable business systems architecture strategy, focusing on Workday Financials & HCM, Salesforce, and GTM systems to align with Nextdoor’s operational goals
• Partner with cross-functional teams to define and deliver technology roadmaps that enhance operational efficiency and support long-term scalability
• Act as a trusted advisor to senior leadership, translating business objectives into actionable technical plans

Enterprise Systems Design & Optimization

• Lead the design, implementation, and optimization of Workday Financials & HCM to streamline financial & HCM processes
• Architect end-to-end solutions for Order-to-Cash (O2C), Procure-to-Pay (P2P), and Salesforce platforms to ensure seamless integration and data integrity

Collaboration & Stakeholder Engagement

• Collaborate with teams across Finance, Accounting, IT, RevOps, and GTM functions to align technical solutions with business needs
• Communicate complex technical concepts to non-technical stakeholders and build consensus on system design decisions
• Facilitate workshops and discussions to gather requirements and drive alignment on system capabilities

Compliance & Security

• Ensure compliance with regulatory standards such as SOX by implementing governance frameworks for system security and data integrity
• Proactively identify risks in system architecture and establish robust controls to safeguard sensitive information

Continuous Improvement & Innovation

• Stay informed about emerging technologies and industry trends including AI to identify opportunities for innovation within enterprise business systems
• Conduct regular assessments of existing systems to identify inefficiencies and recommend enhancements to improve performance
• Drive initiatives to modernize legacy systems while ensuring minimal disruption to business operations

Team Leadership & Development

• Lead a high-performing team of business systems professionals, fostering a culture of collaboration, innovation, and growth
• Mentor team members by providing guidance on best practices, technical skills development, and career progression
• Define clear objectives and key results (OKRs) for the team to measure success and drive accountability