Senior Sales And Operations Specialist Mobile

Company

Cox Communications, Inc.

Job Family Group

Sales

Job Profile

Sr Sales & Operations Specialist - CCI

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Hourly pay rate is $20.63 - $30.91/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $11,376.00.

Job Description

Not everyone can be a specialist. It takes someone…well, special.  Maybe that’s you.  At Cox Communications, we’re searching for a Senior Sales and Operations Specialist to work at our retail stores.  Someone who is jazzed by the notion of focusing on areas like inventory management, loss prevention, merchandising, and operational success. Perhaps keeping your eyes on supply chain management and merchandising initiatives so Cox can stay in-stock and efficient is something that’s in your wheelhouse. You might be that someone special we’re looking for.  

 

This job requires you to follow the retail routine of working some evenings, weekends, and holidays.  You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager. We’ll look to you to serve as our Manager on Duty from time to time, opening/closing the store and offering up potent product knowledge and coaching to other sales reps.  Our stores will need you to shine as our product knowledge and inventory expert.  

What You’ll Do: 

 

As a Senior Sales & Operations Specialist, we’ll look to you bring your A-game to the following responsibilities:  

 

• You’ll make sure our inventory is accurate by performing activities such as inventory cycle counts, stock replenishment, and store audits 

• You’ll merchandise the store in accordance to planogram and corporate guidelines 

• You’re also responsible for inventory management which includes but is not limited to store-to-store transfers, returns and receiving   

• You get to assist with special event execution including marketing support and inventory planning 

• You will assess escalated wireless issues and provide solutions for technical problems and questions  

• You get to support post-purchase onboarding, device activation, and content transfers for wireless sales  

• We’ll look to you to reach out to customers for in store pick up of online orders and return and exchange related issues 

• You get to work directly with Supply Chain Management for order fulfillment and variance requests 

• You should remain current with new products and technologies by attending necessary trainings for job functions  

• You’ll assist with guiding accessory performance and sales 

• You’ll make sure our store sales and retention targets are met  

• You’ll provide ongoing coaching on to Solutions Specialists to ensure timely and