Senior Business Analyst, Data & AI

Join phData, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean, and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges. 

phData is a remote-first global company with employees based in the United States, Latin America, and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership, and trust. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results.

• 6x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024, 2025)
• Fivetran, dbt, Atlation, and AWS Partner of the Year
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc)

Recognized as an award-winning workplace in the US, India, and LATAM

As a Senior Business Analyst at phData, you act as the bridge between complex business challenges and innovative technical solutions. You will challenge the status quo, lead with AI, and guide stakeholders through AI and digital transformations to ensure every dollar spent on technology delivers measurable business value.

Core Responsibilities 

Executive & Stakeholder Discovery

• Lead high-impact interviews and workshops with Executives, IT, and Business Stakeholders to uncover root-cause problems and define project vision, scope, and success metrics.
• Understand enterprise business strategy and align solutions to clear business outcomes.

Process & Value Stream Design

• Map “As-Is” and “To-Be” value streams and business processes 
• Identify bottlenecks and automation/AI opportunities, distinguishing full automation from human-augmented workflows.
• Quantify benefits (cycle time, error reduction, capacity, CSAT) to support prioritization.

Requirements for Data, AI & GenAI

• Elicit, analyze, and document functional and non-functional requirements, user stories, and acceptance criteria, including for AI/ML and GenAI features.
• Capture business rules, decision logic, and user journeys.
• Define data requirements (sources, quality, latency, privacy constraints).
• Specify model behavior, guardrails, and human-in-the-loop interactions.
• Address non-functional needs (performance, explainability, auditability, SLAs).

Delivery, Change & Outcomes

• Navigate complex organizational hierarchies and goals to build consensus.
• Support experimentation and rollout (PoCs, pilots), including test design, feedback loops, training, SOP updates, and communications.
• Partner with architects and developers to ensure designs meet business needs and oversee User Acceptance Testing (UAT).
• Own the quality and readiness of BA deliverables and coach project team members.
• Drive project outcomes by keeping alignment between business objectives, implementation, and success metrics.

AI-Enabled BA Practice & Client Relationships

• Use Generative AI tools (e.g., Claude, Glean, agents) to accelerate analysis, documentation, and solution design—letting the tech do the heavy lifting while you validate outputs, synthesize themes, and recommend future states.
• Establish, grow, and maintain strong customer relationships as a trusted advisor.

Qualifications

• 6+ years of experience in business analysis or product development in the data and analytics industry.
• 4+ years of experience in a client-facing consulting environment.
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