ARIZONA DEPARTMENT OF CORRECTIONS

REHABILITATION & REENTRY

Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

SENIOR IT

PROGRAM MANAGER

(PROGRAM/PROJECT MANAGEMENT

MANAGER SENIOR - INFORMATION TECHNOLOGY)

Job Location:

Address:

Information Technology (IT) Bureau
701 East Jefferson Street
Phoenix, Arizona 85034
https://corrections.az.gov

Posting Details:

Salary:  $122,532.00

Grade: 30

Closing Date: 5/30/2025

Job Summary:

Do you have at least eight (8) years of experience in IT Executive Management? Are you an expert in IT programs and project management? Join our Executive Management team of IT professionals. Apply now!

The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is searching for an executive-level program manager to fill the Senior IT Program Manager position. This position oversees the Program Management Office, Vendor and Contracts Management, Information Technology (IT) Governance, and other professional staff. Develops, executes, and delivers key strategic departmental and functional business plans. Positions the agency for continued program success. Provides leadership, mentoring, and guidance to departmental managers, supervisors, and professional staff. Executes the overall vision and organizational goals for the IT department. Evaluates, identifies, and resolves resource constraints that impact departmental progress. Establishes reporting parameters and metrics for operational projects. And spearheads the creation and organization of IT policies, processes, and procedures.

Job Duties:

- Defines, develops, and executes on departmental strategic long-term goals and operational plans, ensuring agency staff is in alignment within the organization
- Resolves and manages organizational and escalated difficult and emotional customer and stakeholder conflicts and situations while maintaining confidentiality
- Creates and fosters organizational growth and relationships through mentorship, leadership, guidance, and team building across all levels of management and staff
- Identifies key solutions with a systematic approach to problem solving
- Spearheads a synergistic approach in the creation and organization of IT policies, procedures, and processes for overall IT governance
- Establishes reporting parameters and metrics for operational projects based on the performance of multiple units
- Manages, tracks, and monitors project budgets, estimations, metrics, and costs
- Advocates for technology changes that provide value and supports the agency goals in unison with the Deputy Chief Information Officer (DCIO)
- Champions a cohesive and consistent approach to continuous improvement within the organization
- Manages the activities of all staff, including acting as liaison for ADOA and Arizona Strategic Enterprise Technology Office (ASET)
- Oversight on completion of Project Investment Justification (PIJ)
- Conducts presentations at the Information Technology Authorization Committee (ITAC)
- Identifies and manages the IT hiring process, schedules, and accountability for effective use of resources
- Drive on State business
- Perform other duties appropriate to the assignment

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- All facets of management, supervision, and leadership principals
- Execution of business visions and organizational structures
- IT operations and organizational structure
- In-house development, technologies, and enterprise-level applications
- Program and project management structure, techniques, and methodologies
- IT organization’s methodologies and tools
- Project Management Body of Knowledge (PMBOK)
- IT governance, contract law, and vendor management
- System Development Life Cycle (SDLC