Senior Corporate Affairs Business Partner, Staff Agencies

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We’re building something new—and we’re looking for bold, creative, and strategic talent to help shape it.

USAA’s Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission.

Whether you’re a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes.

Together, we’re enhancing how we serve the military community and their families—making every interaction more meaningful.

As a Senior Corporate Affairs Business Partner, you will support efforts to bridge Corporate Affairs with the Human Resources, Technology, Finance, Transformation, and Member Growth Office teams. In this role, you will contribute to advising internal clients on effective stakeholder engagement strategies that help advance their goals. You will also assist in the development and execution of corporate impact strategies that support enterprise priorities, enhance the company’s reputation, and connect employees and stakeholders to USAA’s mission.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the Charlotte, NC, Plano, TX or San Antonio, TX office. Relocation assistance is not available for this position.

What you'll do:

• Advises business leadership on communications, reputation management, corporate impact, and stakeholder engagement strategies, ensuring Corporate Affairs enables enterprise strategy, drives growth, and mitigates risk.
• Develops and implements corporate affairs plans aligned with enterprise strategic plans and business objectives.
• Implements and contributes to the development of corporate affairs strategies that align with overall enterprise strategy and business objectives for both internal and external audiences.  This includes identifying and managing crises, potential reputation risks, and opportunities. 
• Utilizes data-driven insights to anticipate and address potential future business challenges and external risk.
• Maintains awareness of the external market, business strategy, and corporate affairs function.
• Builds and maintains strong internal partnerships, demonstrating the impact of corporate affairs through measurable results and adapting plans accordingly.
• Partners with content studio team members to deliver high quality communications for collective execution in support of corporate strategy and business goals.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of experience in corporate communications, public affairs, general business consulting, or related work experience.
• Experience advising senior leaders and navigating complex organizations.
• Advanced understanding of business drivers and the ability to align communications and social impact efforts to enterprise strategy.
• Strong understanding of the financial services and insurance industries and regulatory landscape.
• Demonstrated ability to develop and implement strategies that support broader organizational goals. Demonstrated ability to assess and make decisions that align to enterprise and/or business objectives and the ability to identify and resolve issues effectively. 
• Demonstrates strong writing and editing skills, adapting communication style to different audiences. Creates compelling communications materials for internal and/or external audiences.

What sets you apart:

• Experience with human resources communications or marketing in a thriving industry
• Business acumen and a demonstrated ability to problem solve
• Communications agency or management consulting experience
• Executive presence, a persuasive style and sound judgement
• Past agency experience.
• US military experience through military service or a military spouse/domestic partner

Compensati