Technical Training Developer, Cybersecurity

Company Description

This office-based role can be located in Santa Clara, CA (Headquarters), Plano, TX, Reston, VA, or NYC.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Our Approach to Work

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Join our team as a Technical Content Developer focusing on crafting training materials for our valued partners. With a solid technical foundation, you'll excel independently and collaboratively, working alongside content developers and subject matter experts to design enriching learning experiences.

In this pivotal role, you will drive the creation and delivery of training resources tailored for our partners, enabling them to proficiently implement, support, and advocate for Palo Alto Networks' cybersecurity solutions. Close collaboration with cross-functional teams, including product management, engineering, and sales, will ensure our partners possess the requisite technical knowledge and resources to represent and deploy our products.

The candidate will engage in intricate projects spanning our entire product portfolio, addressing scenarios where a comprehensive assessment of diverse factors is essential. Engaging with key partners beyond your specialized domain, you will adeptly showcase your proficiency in instructional design and learning development principles. Your expertise in network security, and SASE (secure remote access, network security, zero-trust network access) will further enhance your well-rounded skill set.

Your Impact

• Shape, develop, and curate training content and curricula for Partners on Palo Alto Networks' products
• Transform intricate concepts into accessible learning solutions using technical expertise
• Collaborate with subject matter experts to ensure accuracy and alignment of training content with the latest product advancements
• Continuously test, troubleshoot, and update training materials, demos, labs, and assessments
• Reinforce product knowledge through inclusive learning modes tailored to GSI, SI, and MSSPs
• Identify and optimize tools and platforms for seamless delivery and accessibility of training content
• Gather and incorporate feedback to refine training materials
• Adapt quickly to innovations and revise content accordingly
• Acquire and implement diverse networking, network security, and cloud technologies
• Collaborate with the digital learning team to create impactful online content
• Stay current on the cyber threat landscape and related technologies

Qualifications

Your Experience

• Experience collaborating with channel partners and implementing a channel-focused go-to-market strategy
• A minimum of three years of experience in developing a technical curriculum
• Proven track record in designing curriculum, including comprehensive course planning, and the ability to seamlessly develop instructional content and assessments that align with various learning objectives
• Demonstrable examples showcasing your eLearning course development skills
• Experience creating and managing production training labs, developing interactive eLearning and video modules using at least one Learning Management System
• A Bachelor's or Master's degree in Instructional Design, a related field, or equivalent military experience is required

Proficient in at least one the following areas:

• Networkin