Technical Delivery Manager

About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor’s “Best Places to Work”.

About the Role
 

The Technical Delivery Manager (Infrastructure) will be responsible for supporting the Technology Infrastructure program, which will drive efficiencies across the BetMGM business landscape to support overall business objectives. This role will be responsible for applying standardized project management methodologies and documentation procedures using tools such as Workfront, Smartsheet, Microsoft Teams, Confluence, etc. to increase visibility into Technology infrastructure initiatives. They will also maintain infrastructure budgets, and foster stakeholder engagement. The Technical Delivery Manager (Infrastructure) will be a catalyst for change in ways of working by promoting collaboration, documentation, and communication throughout the Technology Infrastructure project lifecycle. This role will work with the Senior Manager, Technical Delivery to update and maintain a Technology Infrastructure roadmap and to establish KPIs to measure the success of Technology Infrastructure project initiatives. This role will also be responsible for creating and presenting key project highlights to the Technology department, Technology Senior Leadership Team, and BetMGM Executive team via regular updates, in addition to maintaining real-time dashboards and metrics.

Responsibilities

• Apply a standardized project management methodology to ensure the successful delivery of all infrastructure initiatives abiding to time, budget, and scope requirements

• Create and upkeep scope specifications and project/program plans, tracking/reporting, and communication plans

• Estimate time and resource requirements and monitor milestone completion through the entirety of the project lifecycle

• Develop and maintain relationships with key infrastructure stakeholders both internally and within partnered organizations in teams such as Technology, Technical Governance, Procurement, Finance, Compliance, etc.

• Leverage data to create KPIs and dashboards to increase business visibility into overall Technology Infrastructure project performance

• Align with Technology stakeholders on infrastructure approaches and challenge, when appropriate, to ensure solutions are aligned with BetMGM business needs, are cost-effective, and are designed optimally

• Create and distribute Technology Infrastructure work products to ensure all project risks (technical, operational, and financial) are raised and escalated and an accurate project status is communicated and represented in project documentation

• Serve as the first point of escalation for infrastructure project roadblocks and/or risks

Essential Functions

• Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications 

• Bachelor’s or advanced degree in Business or Computer Science is highly preferred

• PMP certification highly desired

• A combined 5+ years of experience in project/program management roles within an IT organization and experience managing day-to-day operations in an infrastructure role

• Experience working with stakeholders to develop and implement infrastructure solutions

• Excellent analytical and strategic thinking skills

• Experience managing global cross-functional technology infrastructure projects by creating supporting project/program plans and program level tracking/reporting

• Experience managing disaster recovery, data center decommissioning, cloud migration, or data center buildout projects is highly preferred

• Values attention to detail and understands the importance of precision in quality of work