Director of Club Operations, Barton Creek Country Club

Barton Creek Country Club

Barton Creek Country Club’s success is built on a dedicated, intelligent, and self-motivated team of associates who share a common goal: delivering personalized service to our members and guests while upholding the prestigious standards of a premier private club.


As part of our team, you’ll experience the distinctive culture of private club life where meaningful connections, attention to detail, and a commitment to excellence set the tone each day. We foster an environment where teamwork thrives and individual contributions are celebrated, creating a workplace that is both rewarding and inspiring.


Associates at Barton Creek Country Club enjoy a dynamic work atmosphere, comprehensive training and mentorship programs, and the pride that comes with representing a club known for its exceptional service and hospitality. We embody a culture of respect, gratitude, and empowerment, ensuring that every associate and club member feels valued and supported. If you are a friendly, motivated individual with a passion for serving others, a career at Barton Creek Country Club could be the perfect fit.


THE DIRECTOR OF CLUB OPERATIONS OPPORTUNITY AT BARTON CREEK COUNTRY CLUB
Barton Creek Country Club in Austin, Texas, is seeking a Director of Operations who brings exceptional leadership, strong operational expertise, and a passion for delivering an elevated private club experience. The ideal candidate is a highly visible, engaging, and polished hospitality professional with a proven ability to lead diverse teams and execute at a high level across multiple departments.
This role is integral to the success of one of Texas’ premier private club environments, overseeing key operational areas of Barton Creek Country Club including Housekeeping, Kids Club, Fitness, Health Club Locker Facilities, Pool Operations & Swim Club, and Racquets Pro Shop. The Director of Operations will partner closely with Club leadership to ensure alignment across all facets of these operations, while continuously enhancing the member and guest experience through consistency, attention to detail, and strong execution.
Barton Creek Country Club operates as part of the Omni Barton Creek Resort & Spa. In addition to serving its membership, the Club supports resort guests who utilize golf, fitness, racquets, and select Club amenities. This role plays a key part in ensuring a seamless and consistent experience across both member and resort guest usage.
While not directly responsible for Food & Beverage, the Director of Operations will maintain a general awareness of F&B service and presentation as part of the overall Club experience, offering perspective when appropriate to support consistency across the property.
The successful candidate will demonstrate strong financial acumen, leadership presence, and the ability to inspire teams while maintaining a culture rooted in service excellence, accountability, and continuous improvement.
POSITION OVERVIEW
Member & Guest Experience
• Maintain a highly visible presence throughout the Club, actively engaging with members and resort guests
• Foster a culture of hospitality that consistently exceeds expectations
• Ensure all areas deliver a clean, safe, and well-maintained environment
• Support a seamless experience across member and resort guest usage
• Respond promptly and effectively to feedback and opportunities for improvement
Leadership & Team Development
• Lead, mentor, and develop department leaders across Barton Creek Country Club Housekeeping, Kids Club, Fitness, Health Club Locker Facilities, Pool Operations, Swim Club, and Racquets Shop
• Partner with Human Resources to recruit, train, and retain top talent
• Promote a culture of accountability, teamwork, and professional growth
• Serve as a key advocate for training and development, reinforcing a culture aligned with Forbes service standards
Operational Excellence
• Oversee daily operations to ensure consistency in service delivery across all assigned areas
• Establish and reinforce standards for cleanliness, safety, and presentation
• Drive improvements in programming, staffing, and member engagement
• Ensure adherence to Club standards, policies, and operational objectives
• Demonstrate expertise in Club and resort software systems, ensuring effective utilization, training, and accountability across all departments
• Act as an integral part of Omni processes, ensuring alignment with company standards, reporting, and operational workflows
Financial Management
• Support the development and execution of operating and capital budgets within areas of responsibility
• Monitor performance metrics and identify opportunities for improvement
• Work collaboratively with leadership to manage expenses an