Business Support II (Planning Development)

POSITION TITLE:  Business Support II (Planning Development)   (Full-Time Regular) (Classified)
REQUISITION #:  req8548
DEPARTMENT:  Planning & Development Svcs
LOCATION:  281 OFFICE BLDG
BENEFIT CATEGORY: Classified (Non-CBU) Classified Employee Benefit Highlights
EMPLOYMENT TYPE:  Full-Time Regular
FLSA STATUS:  Non-Exempt
ANNUAL SALARY RANGE:   $41,710.00 - 62,566.00 (Salaries are paid biweekly)
ANNUAL ANTICIPATED HIRING RANGE:   $44,00.00 - 55,000.00 (Salaries are paid biweekly)
SELECTION PROCESS:  Application deadline is 11:59 p.m. MT on 7/29/2026. At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-Offer Requirements
- Background check (Background checks are considered in relation to the responsibilities and requirements of the position)

While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

Why Work For the City of Fort Collins?

• Medical, dental, vision (for self, spouse, domestic partner, children) – eligible on the 1st of the month following date of hire
• Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires
• Retirement + company contributions – after 6 month probation period and immediate vesting
• Flexible spending: Medical expenses FSA, dependent FSA or both
• Employee Assistance Program: counseling, legal, financial assistance 
• Life insurance, short-term and long-term disability 
• Wellness program, workout facilities 
• Employee/family onsite health clinic 
• Learning and development opportunities at all levels in the organization with opportunities for career mobility
• Collaborative work environment
  

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

Job Summary

The City of Fort Collins is looking for a Business Support ll to join our Planning and Development Services department. This is a full-time salaried position with the City with an anticipated hiring salary range of $44,000-$55,000 a year! This Business Support II serves as the primary front-counter customer service representative, providing professional, courteous assistance to walk-in customers and supporting daily office operations.

 

This position responds to inquiries, connects customers with the appropriate resources, and utilizes a broad understanding of departmental services to deliver exceptional customer service. The role requires dependable onsite attendance five (5) days per week, strong interpersonal and communication skills, sound judgment, and the ability to balance multiple priorities while providing high-quality service to internal and external customers. Beyond front-counter customer service duties, the Business Support ll is a critical function within our organization, with the responsibility of managing and safeguarding our vital records, both in physical and digital formats.

 

Your role will involve creating, organizing, and classifying records, ensuring they are easily accessible, and maint