Director, Business Operations (Creator Partnerships)

Job Title:  Director of Operations, Global Creator Partnerships 

Work Location: USA (Remote) - East Coast Working hours

Start Date: ASAP

Recently named one of Fast Company's Most Innovative Companies and AdAge’s A-List Awards Social Media/Influencer Agency of the Year, Whalar is a global, award-winning creator commerce company that works closely with today’s biggest brands, content creators, and world-leading social platforms to deliver innovative and creative content. We differentiate ourselves by our unique capabilities, including proprietary technology, brand partnership expertise, brilliant creator talent management, and dedicated Web3 innovation practice. 

We believe this is a rare chance to join a truly special team and to help us shape the future of a highly respected, growth-oriented business that is committed to doing well by doing good.

About the role:
We are seeking a unique and multi-talented individual to take on the role of Director of Operations, Global Creator Partnerships. This position requires a visionary operational leader with exceptional organizational, administrative, and interpersonal skills, who will provide comprehensive support to the Chief Creator Officer (CCO) and the Global Creator Partnerships Team to allow them to excel in curating creators for brands,  elevating creator work, and educating our creator campaign partners. The successful candidate will demonstrate exceptional project management, process development and adoption, plus the ability to pivot in a fast-paced, dynamic environment.

Here’s what you’ll do day-to-day:

• Lead and oversee the operational needs of the Global Creator Partnerships team, ensuring seamless collaboration and coordination within the department and cross functionally.
• Manage the workflow across the Global CP team: updating tracking docs, leveraging project management tools, as well as forecasting bandwidth against new campaigns from the brands sales teams.
• Craft and manage agendas for the Global Creator Partnerships team meetings.
• Organize and maintain accurate records and files, both digital and physical, for easy access and retrieval.
• Foster a culture that embodies the department's core behaviors, such as collaboration, curiosity, creativity, and proactivity.
• Handle confidential and sensitive information with the utmost discretion and professionalism as many of our clients require NDAs.
• Provide ad-hoc support to the Global Creator Partnerships team when needed, in areas such as research, data analysis, or project coordination.

Here’s what we’re looking for:

• 8-10 years of professional experience
  
• 4+ years of experience in Operations or Project Management
  
• Adept at identifying inefficiencies and developing innovative solutions that optimize team performance and prevent bottlenecks, ensuring smooth operations and continued growth.
• Proven experience in creator partnerships, influencer marketing, or a related field, with a focus on global markets.
• Strong leadership skills with and experience in managing diverse global, and cross-functional teams is a plus.
• Demonstrated success in fostering collaboration and efficiency in a fast-paced, dynamic environment.
• Exceptional interpersonal and communication skills.
• Proven experience in executive support or a similar role, preferably within the creator or influencer marketing space.
• Data-driven decision-making abilities and experience with data analytics tools.
• Passion for staying up-to-date with emerging trends and communities in the creator space.
• Flexibility and adaptability to work in a rapidly changing industry.

The salary range for this role is: $115 to $125K + bonus + benefits

Our values:

Our people are our superpower. At Whalar, diversity, equity, inclusion, and accessibility are at the core of who we are. We are deeply committed to reflecting on the unique journeys, authentic voices, and perspectives of our people, our creators, and the communities they represent. Our hope is to impact accessibility beyond compliance and help break societal stigmas and stereotypes.  We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for everything creator, we want to meet you, and we encourage you to apply.

The perks:

Whalar is a remote-first working environment, providing our employees with the flexibility to be their most creative and successful versions of themselves. Whalar is located across 18 states in the US and 6 countries including