Field Application Specialist 1

New York or New England based Field Application Specialist 1 - Food Safety and Quality DivisionProvide field scientific support & services, including sales support, training, qualification, field actions deployment at all stages of bMx solutions life cycle management, guarantee added value, assess patient result impact Primary Purpose and Overall Objective of the Job:Provide field scientific support & services, including sales support, training, qualification, field actions deployment at all stages of bMx solutions life cycle management, guarantee added value, assess patient result impact  Main Accountabilities:  

• Coordinate and provide consulting, technical training and on-going support on bioMérieux solutions
• Answer internal & external customer inquiries and ensure compliance with regulatory through timely and accurate documentation in CRM system
• Provide consistent follow up to ensure customer satisfaction and meet KPI
• Develop & retain business, strengthen customer relationship
• Make laboratory recommendations around the equipment and solutions in order to optimize the workflow
• Ability to perform routine training
• Ability to travel overnight average 60% within primarily Northeast US but also nationwide

Job Qualifications:  

• Bachelor/ Master’s degree in biology/microbiology/molecular 
• 1-3 years’ experience in biology or industrial microbiology 

  Skills: 

• Customer and solution oriented
• Training and coaching capabilities
• Organized, rigorous and autonomous
• Good communication and ability to work in a multi-disciplinary team