Senior Associate -SAP Basis & Security Administrator

Location Designation: Hybrid - 3 days per month 

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

Role Overview:

New York Life is seeking a skilled Basis and Security Administrator to manage and maintain our SAP systems, including S/4 HANA, Solution Manager, BOBJ, Fiori, GRC, and BTP. We are looking for a self-motivated individual to handle system installations, upgrades, performance tuning, and troubleshooting. You will also provide recommendations on important infrastructure updates and manage integrations across various SAP systems.

The ideal candidate will have experience in cloud environments such as SAP RISE and        Hyperscaler. This role requires expertise in NetWeaver ABAP/Java administration, SAP HANA Basis, and certificate management. A solid understanding of system integration, high availability (HA), disaster recovery (DR), and multi-database container (MDC) configurations in HANA is essential. Additionally, the candidate should be proficient in SAP performance optimization, including enqueue analysis, SAP tuning strategies, and database partitioning. Experience with pre- and post-system copy procedures in complex, multi-application environments is highly desirable

What You’ll Do:

• Manage day-to-day support of SAP S/4 HANA, SAP BOBJ, Solution Manager, SAP BTP, GRC, and Fiori.
• Act as the Subject Matter Expert (SME) for SAP BASIS, providing guidance to the team and collaborating with cross-functional departments to develop solutions.
• Maintain the multiple SAP instances that comprise the SAP cloud environment (development, QA, and production)
• Management of the SAP environment including configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis including the SAP transport management system.
• Collaborate to resolve SAP transport issues as well as schedule, monitor and manage background jobs.
• SAP software installation, SAP software/kernel upgrades, troubleshooting, configuring, monitoring, tuning, client copies, system refreshes, transport management, printer/spool administration, batch job administration, security administration, single sign-on, and SAP Service Marketplace/OSS Administration
• Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability, and performance of each SAP instance.
• Work with SAP to apply and migrate SAP Support packs and other software patching and upgrades.
• Work with SAP to Handle System refreshes, updating Basis configuration, including RFC connections and distribution Models.
• Troubleshoot application issues by collaborating with others at NYL (database/ network teams) as needed. Escalate issues to SAP when necessary.
• Manage SAP users, authorizations, and create profiles.
• Provide after-hours/on-call support for critical implementations/upgrades.