Job Posting Title

CDL Examiner

Agency

640 SERVICE OKLAHOMA

Supervisory Organization

CDL Services

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

AGENCY SUMMARY
The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

This position has an annual rate of $50,000.00

The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.

Job Description

POSITION SUMMARY

The CDL Examiner is responsible for conducting CDL skills examination for licensing commercial drivers. CDL Examiners will maintain the highest level of quality, uniformity and reliability while keeping the highest safety standards in all situations. This role involves working closely with applicants and Service Oklahoma employees, staying within compliance of all state and federal regulations.

POSITION RESPONSIBILITIES

This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills.

Safety and Compliance

• Inspects equipment for safety and compliance with State and Federal testing standards.

• Determines the physical and driving qualifications of customers for conformance to the established standards necessary for safe driving.

• Determines vehicle characteristics to ensure appropriate tests are administered and checks for valid registration and insurance.

• Actively participates in all training events of new regulations and reviewing current regulations regularly.

 

Operational Management

• Inputs CDL skills test appointments in reporting/scheduling programs and confirms all ELDT requirements have been met.

• Regular verifies CDL skills pad/drive route are within State and Federal regulations.

• Reviews documents for eligibility for CDL skills test.

• Verifies prospective applicants have completed or are exempt from required ELDT requirements prior to administering a CDL Skills test(s).

 

Customer Service

• Communicates information related to driver license applications, testing procedures, test results, and complaint processes to customers.

• Connects with customers regarding location of test, test scheduling process, and eligibility in a professional and timely manner.

 

Quality Assurance

• Continually reviews the CDL Examiner’s Manual, State and Federal testing/training materials.

• Participates in mandatory refresher training to stay in compliance with State and Federal regulations.

 

Reporting and Documentation

• Maintains accurate records of tests conducted.

• Daily monitors State-issued equipment and maintenance of all applications necessary to perform daily functions.

• Reports tests administered, no shows, walk-ins, deviation from drive route, etc. in a timely manner.

KNOWLEDGE, SKILLS, & ABILITIES

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.

• In-depth knowledge of both State and Federal regulations pertaining to the CDL program and how to reference such regulations.

• Ability to work with sensitive materials and maintain confidentiality and appropriat