Branch General Manager (Secaucus)

<div class="content-intro"><p><strong>Come Join Us!</strong></p> <p>From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects&nbsp;<a class="" href="https://obe.com/projects/" target="_blank">here</a>.</p> <p>Start your journey with OBE and help us build the future.</p></div><p><strong>What You’ll Get to Do<br></strong></p> <p>The <strong>Branch General Manager (BGM)</strong> is responsible for the overall success, growth, and management of CR Laurence service locations. The BGM will lead all aspects of branch operations, including sales, customer service, employee engagement, and profitability, while ensuring a seamless and exceptional customer experience. This role requires a strong focus on driving sales, strengthening customer relationships, and positioning the branch as a direct and trusted contact for the location. The BGM will leverage the CRL brand to build a high-performing team and foster a culture of safety, innovation, and customer satisfaction in a rapidly evolving and competitive business environment.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li><strong>Profitability &amp; Leadership:</strong></li> <ul> <li>Full responsibility for P&amp;L activities, ensuring alignment with financial goals and objectives.</li> <li>Plan, organize, direct, and control all service center functions to achieve revenue and operational targets.</li> <li>Establish a "safety-first" team culture, holding the team accountable to high standards of performance and customer satisfaction.</li> </ul> <li><strong>Customer Experience &amp; Sales Growth:</strong></li> <ul> <li>Actively drive sales by developing and executing programs, plans, and product launches to exceed revenue goals.</li> <li>Conduct sales calls independently or with outside sales representatives to strengthen customer relationships and position the branch as a supplier of choice.</li> <li>Build and nurture customer relationships, ensuring the branch serves as a direct point of contact for customers in the region.</li> <li>Maintain a strong understanding of competitors and market trends, sharing insights to foster innovation and maintain market leadership.</li> </ul> <li><strong>Team Dev