Director, Risk Management | Retail Risk, First Line Controls Testing

Director, Risk Management | Retail Risk, First Line Controls Testing

We’re looking for a strategic, forward thinking Director for our Retail Risk Office, supporting the Retail Bank and Premium Products + Shopping business areas. In this role, you will use your strong leadership, communication, analytical and strategic problem solving skills to oversee the management of a 1st Line Control Testing Program team. You’ll lead a team of risk management professionals and control testers accountable for this program. You will partner with senior leaders across the enterprise to ensure alignment with internal policies. You’ll need a well developed risk and control mindset, strong judgment, and the ability to influence priorities across the Lines of Defense teams to maintain a strong control testing program while managing capacity.  

 

An ideal candidate will have a strong strategic mindset with significant risk management and testing expertise coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs. This role requires the ability to lead teams both directly and indirectly to deliver high-quality value, to exhibit great judgment in solving challenging problems, and to leverage deep subject matter expertise to provide independent evaluation of the health of our control ecosystem. This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization.  Successful candidates will demonstrate a proven track record of controls testing execution and oversight; project and program delivery; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders. This role is ideal for someone with strong leadership skills, who is capable of driving transformational change and delivering game-changing value. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability.

Responsibilities of this role include but are not limited to:

• Serving as a people leader for a team of associates and non-associates

• Designing, developing, and continuously evolving the Retail Bank and Premium Products controls testing methodology and plan while also autonomously driving the program to evaluate effectiveness of those controls in adherence with the methodology and standards

• Monitors the effectiveness of 1st Line controls through regular reviews and analysis of performance data

• Partnering cross-functionally with divisional peers and program assessors to provide strategic and tactical thought-partnership to effectively drive and evolve delivery

• Providing strategic direction to the program team, peers, and stakeholders to drive results, solve problems, and influence outcomes

• Building relationships and collaborating with key stakeholders

Basic Qualifications:

• At least 5 years of experience in control testing or Internal Audit

• At least 5 years of People Management experience

• At least 5 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:

• 3+ years of Corporate Management Consulting experience

• 3+ years of Financial Services industry experience

• 3+ years of regulatory compliance or credit experience

• 7+ years of Risk Management experience

• 7+ years of controls testing experience

• 7+ years of Project Management experience

• PMP certification

• Lean, Agile or Six Sigma certification

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Sal