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Senior Director of Strategic Programs and Planning

Memphis Area Transit Authority
United Statesfull_timeVerifiedPosted 16 Oct 2025

About the role

EFFECTIVE DATE: October 2025
FLSA: Exempt
JOB TITLE: Sr. Director of Strategic Programs and Planning
DEPARTMENT: Executive
REPORTS TO: CEO

JOB FUNCTION: Under the direction of the Chief Executive Officer (CEO), the Sr. Director of Strategic Programs and Planning serves as a key member of the Executive Leadership Team. This role provides high-level strategic support to the CEO, overseeing agency-wide planning initiatives, cross-departmental coordination, and performance tracking for major organizational projects. The Sr. Director ensures alignment between strategic goals, operational performance, and executive priorities that advance MATA’s mission and long-term objectives. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Serves as an extension of the CEO, thinking and operating strategically while representing executive interests across departments and external partnerships.
  • Oversees planning and execution of major organizational initiatives, ensuring alignment with MATA’s strategic goals and Board directives.
  • Collaborates with executive leaders to identify, prioritize, and implement high-impact programs that drive organizational effectiveness, ridership growth, and community impact.
  • Monitors progress toward meeting goals, analyzing data, and sustaining momentum needed to drive initiatives through completion.
  • Provides oversight and guidance on project timelines, deliverables, and performance metrics to ensure accountability and continuous improvement.
  • Acts as a liaison between the CEO, leadership team, and internal or external stakeholders to ensure consistent communication and alignment.
  • Supports the CEO with executive reporting, briefing materials, and presentations for internal and external audiences, including the MATA Board of Commissioners.
  • Assists in the development and implementation of organizational best practices, change management strategies, and agency-wide policies.
  • Tracks and reports progress on agency strategic plans, annual priorities, and special initiatives to maintain operational visibility and transparency.
  • Represents the CEO and MATA in meetings, partnerships, and special projects as assigned.

OTHER DUTIES AND RESPONSIBILITIES:

  • Coordinates executive meetings, ensuring outcomes are documented, tracked, and followed through to completion.
  • Reviews management reports and assists in preparing briefings, dashboards, and operational updates for the CEO and Board.
  • Collaborates with internal departments to promote effective communication, teamwork, and knowledge sharing across MATA.
  • Maintains current knowledge of public transit trends, FTA/DOT compliance standards, and applicable federal, state, and local regulations.
  • Performs related duties as assigned to support the success of executive initiatives.

MINIMUM QUALIFICATIONS:

Education: Bachelor’s degree is required; an advanced degree in business administration, public administration, transportation planning, or a related field is preferred. Equivalent experience may be considered in lieu of an advanced degree.Experience and Skills:
  • Seven (7) to ten (10) years of progressively responsible management experience, preferably at the department or division level within a public or transit organization.
  • Proven experience in strategic planning, organizational development, and program management.
  • Strong analytical and problem-solving skills with the ability to translate strategies into actionable objectives.
  • Excellent written and verbal communication skills with the ability to effectively present to executive leadership and governing boards.
  • Demonstrated success in building partnerships and working collaboratively with internal teams, government entities, and community stakeholders.
  • High level of integrity, professionalism, and discretion when handling sensitive information.
  • Technologically proficient in Microsoft Office Suite and project management tools.
  • Must comply with all MATA policies, including Drug and Alcohol Policy and Safety Protocols.

WORK ENVIRONMENT:

Work is typically performed in a standard office setting with moderate noise leve

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Company

Memphis Area Transit Authority

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