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Senior Director of Strategic Programs and Planning
Memphis Area Transit AuthorityUnited Statesfull_timeVerifiedPosted 16 Oct 2025
About the role
EFFECTIVE DATE: October 2025
FLSA: Exempt
JOB TITLE: Sr. Director of Strategic Programs and Planning
DEPARTMENT: Executive
REPORTS TO: CEO
FLSA: Exempt
JOB TITLE: Sr. Director of Strategic Programs and Planning
DEPARTMENT: Executive
REPORTS TO: CEO
JOB FUNCTION: Under the direction of the Chief Executive Officer (CEO), the Sr. Director of Strategic Programs and Planning serves as a key member of the Executive Leadership Team. This role provides high-level strategic support to the CEO, overseeing agency-wide planning initiatives, cross-departmental coordination, and performance tracking for major organizational projects. The Sr. Director ensures alignment between strategic goals, operational performance, and executive priorities that advance MATA’s mission and long-term objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Serves as an extension of the CEO, thinking and operating strategically while representing executive interests across departments and external partnerships.
- Oversees planning and execution of major organizational initiatives, ensuring alignment with MATA’s strategic goals and Board directives.
- Collaborates with executive leaders to identify, prioritize, and implement high-impact programs that drive organizational effectiveness, ridership growth, and community impact.
- Monitors progress toward meeting goals, analyzing data, and sustaining momentum needed to drive initiatives through completion.
- Provides oversight and guidance on project timelines, deliverables, and performance metrics to ensure accountability and continuous improvement.
- Acts as a liaison between the CEO, leadership team, and internal or external stakeholders to ensure consistent communication and alignment.
- Supports the CEO with executive reporting, briefing materials, and presentations for internal and external audiences, including the MATA Board of Commissioners.
- Assists in the development and implementation of organizational best practices, change management strategies, and agency-wide policies.
- Tracks and reports progress on agency strategic plans, annual priorities, and special initiatives to maintain operational visibility and transparency.
- Represents the CEO and MATA in meetings, partnerships, and special projects as assigned.
OTHER DUTIES AND RESPONSIBILITIES:
- Coordinates executive meetings, ensuring outcomes are documented, tracked, and followed through to completion.
- Reviews management reports and assists in preparing briefings, dashboards, and operational updates for the CEO and Board.
- Collaborates with internal departments to promote effective communication, teamwork, and knowledge sharing across MATA.
- Maintains current knowledge of public transit trends, FTA/DOT compliance standards, and applicable federal, state, and local regulations.
- Performs related duties as assigned to support the success of executive initiatives.
MINIMUM QUALIFICATIONS:
Education: Bachelor’s degree is required; an advanced degree in business administration, public administration, transportation planning, or a related field is preferred. Equivalent experience may be considered in lieu of an advanced degree.Experience and Skills:- Seven (7) to ten (10) years of progressively responsible management experience, preferably at the department or division level within a public or transit organization.
- Proven experience in strategic planning, organizational development, and program management.
- Strong analytical and problem-solving skills with the ability to translate strategies into actionable objectives.
- Excellent written and verbal communication skills with the ability to effectively present to executive leadership and governing boards.
- Demonstrated success in building partnerships and working collaboratively with internal teams, government entities, and community stakeholders.
- High level of integrity, professionalism, and discretion when handling sensitive information.
- Technologically proficient in Microsoft Office Suite and project management tools.
- Must comply with all MATA policies, including Drug and Alcohol Policy and Safety Protocols.
WORK ENVIRONMENT:
Work is typically performed in a standard office setting with moderate noise leveApply for this role
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