Program Management Director - GovHHS

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra is currently looking for a Program Management Director to join our growing team.

 As the Washington MMIS Program Management Director, you will be in a key leadership role providing managerial oversight for a sophisticated and complex state program. You will oversee a team, budget, and processes and engage directly with customer and matrixed Acentra Health staff to ensure best-of-class delivery of Operations and Maintenance support, including enhancement projects, on schedule and within budget. 

 Responsibilities

• Direct, manage, plan, and develop methods and procedures for operating and maintaining the complex ProviderOne solution and associated infrastructure  
• Oversee and exercise independent judgment to solve complex and unusual technical, administrative, and managerial problems 
• Maintain successful relationships with clients, suppliers, and various stakeholders at operational through executive levels 
• Drive program activities and exercise control over personnel responsible for specific functions or phases of a program 
• Engage the entire team to ensure individual and team expectations are clear for all functions and phases of the ProviderOne solution 
• Provide program management for team sizes that are typically more than 150 employees  
• Provide program and budget management for a program with an annual total contract value of more than $40M and commensurate complexity 
• Manage program risk ensuring project requirements, deliverables, and timelines are adhered to.  
• Execute project close activities accurately and on time 
• Determine the estimated time and financial commitment of operations and maintenance, and monitor progress for multiple initiatives concurrently 
• Partner with customers and analyze issues and problems from the customer's perspective 
• Develop detailed status reports for both Acentra Health and the customer 
• Lead transformation and change management initiatives pertaining to the Program/Project Management team and overall Acentra business strategy objectives, working closely with senior management 

Required Qualifications and Experience

•  Prior experience in Operations and Project management within the WA MMIS program 

• 15+ years’ experience in project planning and delivery as related to role 
• 10+ years’ experience in managerial and leadership roles 
• Medicare, Medicaid, or healthcare verticals domain knowledge with claims processing experience 
• Demonstrated abilities with Microsoft Project, SharePoint applications, and MS Teams 
• Proven track record in collaboration with Customer and Acentra Health staff, setting and engaging contributors in meeting deadlines, leading investigations and creating paths forward for diverse technology issues and products, and getting the job done 
• Demonstrated successful people management and presentation skills 
• Current or prior Certified Project Management Professional (PMP) preferred 

Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!