Senior Analyst - Benefits Operations

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.

• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco:

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

The Senior Benefits Analyst plays a key role in supporting Petco's overall health & welfare benefits, including medical, dental, vision, and supplemental benefits.  This role partners closely with internal stakeholders and external vendors to ensure benefits are compliant, cost-effective, competitive, and aligned with the organization’s total rewards strategy. The ideal candidate brings strong analytical and benefits expertise, with the ability to translate complex data into clear, actionable insights. Success in this role requires a deep understanding of health & welfare plans, strong data interpretation skills, HR knowledge, excellent communication skills, attention to detail, and the ability to thrive in a fast-paced and dynamic environment. 

Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities with or without a reasonable accommodation.

• Position will have primary responsibility for supporting Petco’s health & welfare plans with a focus on analyzing benefits utilization, costs, trends, and plan performance to identify risks, savings opportunities, and improvement areas. They should identify patterns, anomalies, and emerging trends in claims and vendor data to inform program strategy.
• Create proactive robust audit practices for eligibility, dependent verification, billing reconciliation and payment integrity review audits. Support compliance projects with vendor(s) for annual compliance testing, filings, reports, audits, and legally required participant communications.
• Develop and provide reporting and create executive dashboards of KPIs including plan enrollment, demographics, financial performance, utilization trends and cost drivers based on current and historical data.
• Evaluate benefit plan designs and create leadership recommendations for Petco’s