About the role
<p><img style="max-width: 100%;" src="https://3339696.fs1.hubspotusercontent-na1.net/hubfs/3339696/greenhouse_hero.jpg" alt="" width="900"></p> <h3>OUR VISION</h3> <p>When people use our technology to "bridge the gap" between the physical and digital worlds, they don’t just capture reality - they create a new one. In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in.</p> <p>That’s what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it’s the reality NavVis empowers people to build better.&nbsp;</p> <p>&nbsp;</p> <h3>THE OPPORTUNITY</h3> <p><span data-contrast="auto">We’re&nbsp;looking for an experienced IT Support Engineer to help scale and evolve our IT operations in a growing, fast-paced environment. This is a highly hands-on role where you will act as a senior technical expert with clear ownership of key systems, driving operational excellence and shaping the transition from reactive support to proactive, scalable service delivery.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Operating at a 3rd level support capacity, you will take the lead on complex issues, own root-cause resolution, and implement long-term improvements that reduce operational friction.&nbsp;You’ll&nbsp;work closely with Security, DevOps, and cross-functional teams to design and deliver solutions that are secure, reliable, and built to scale.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <h3>&nbsp;</h3> <h3>HOW YOU WILL MAKE AN IMPACT</h3> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Bridge IT, Security, and DevOps to ensure scalable, lasting solutions are in place across the&nbsp;organization.</span>