Social Services Advocate | Logan Health Care Center - Conrad

Make an Impact as a Social Services Advocate!

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health Conrad is hiring a Social Services Advocate to help support our residents and their families!

If you are organized, people focused, and confident navigating complex paperwork and conversations, this is a role where you will truly matter. You will serve as a key coordinator between residents, families, and the systems that support them, while working alongside a caring, team oriented group that shows up for each other every day. This position offers a four day work week, but can also be flexible to accommodate a five day work week with shorter work days.

About our facility:

Located at 805 Sunset Boulevard in Conrad, MT, Logan Health Care Center serves as a home to many of the founders and builders of our community. Surrounded by beautiful golden grain fields and in the shadow of the Rocky Mountain front, our facility is a place many call home. We offer memory care, long term care, as well as skilled nursing services. It offers a beautiful, clean, and bright environment and prides itself on helping residents feel respected, cared for, and treasured.

Here's some of what you'll be doing in a typical week!

• Serve as liaison between residents, families, Medicare, Medicaid, and Social Security

• Review referrals from hospitals, facilities, and families for financial and admission eligibility

• Coordinate admissions, facilitate required forms, and ensure all paperwork and data entry are accurate and complete

• Manage Medicaid applications and financial documentation

• Work closely with the billing department and the interdisciplinary team

• Coordinate and participate in care conferences and perform behavior care planning

• Address resident and family concerns, complaints, and grievances

• Assist with discharge planning and connect residents to community and financial resources

• Participate in state surveys and assist with abuse investigation

Who you are:

• Highly detail oriented and can complete complex financial and legal paperwork with accuracy

• Comfortable navigating technical processes such as Medicaid paperwork and spend down

• Organized and able to manage multiple priorities at once

• Compassionate, independent and self directed

• Calm under pressure and steady in stressful situations

• Professional when addressing grievances or participating in investigations with a high degree of confidentiality

Experience in social services or healthcare is preferred, but not required. Strong administrative experience and comfort with detailed documentation are essential.

What we offer you!

• Competitive compensation and affordable health benefits

• 401(k) with employer match - immediate!

• Free membership to the logan health Conrad Wellness Center offering on-site fitness equipment

• Generous paid time off with holiday pay, and Illness Bank

• A chance to work with a supportive, caring team dedicated to person-centered care

Qualifications:

• Degree from an accredited school of social work, human service field preferred. Other combinations of education and work experience may be considered.

• Bachelor’s degree in Social Work preferred, but not required.

• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. 

• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

• Commitment to working in a team environment and maintaining confidentiality as needed.

• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Other Job Specific Duties:

• Bridges the gap between clients and the health/social service systems to assist in navigating and connecting to the resources needed to improve client’s quality of life.

• Facilitates moves