Staff Nurse (RN) - Nurse Line

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. 

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS

Department: STNU
FTE: 0.8 (64 hours per pay period)
Shift(s): Days/Evenings/Every other Weekend
Shift Length: 8 hours
 

RESPONSIBILITIES

The Telehealth Staff Nurse is accountable for independently providing indirect patient care 24 hours a day, 7 days a week, 365 days a year via telecommunications technology.  The Telehealth Staff Nurse, within the domain of Ambulatory Care Nursing, provides remote nursing care to a variety of patient populations (Medical, Surgical, OB/GYN, Pediatrics, Geriatrics, and Behavioral Health) across the life span.  The Telehealth Staff Nurse is guided by use of nursing process and use of evidence-based telephone nurse triage protocols and their nursing clinical expertise to determine the most appropriate level of care at the most appropriate time for the patient’s reported medical condition or concern.  This determination of appropriate care includes home care instructions.

The Telehealth Staff Nurse is also responsible for completing medication refill requests and assisting community pharmacies with any requests related to HHS patients.

The Telehealth Staff Nurse will adhere to established Hennepin Health System (HHS) Policies, Procedures, and Protocols and in accordance with the scope of practice for a Registered Nurse.

Minimum Qualifications:

• 2 years of ambulatory RN experience.
• Graduation from an accredited school of nursing
• Possession of a valid license as a Registered Nurse issued by the State of Minnesota

Preferred Qualifications:

• Experience with telephone triage
• Certification in area of clinical specialty
• BSN Preferred.  Bachelor of Nursing degree is strongly encouraged.  Advancement in academic education will be discussed as part of individual professional development du