Product Management Director

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

The Platform Integrity Experience Product Manager (EPM) will be responsible for ensuring our digital experience platform is trustworthy by design. This role will lead the product strategy for foundational platform capabilities including identity and access management (IAM), data access controls, service resiliency, performance observability, and experience governance.

Responsibilities

• Define experience standards, interaction patterns, and platform-level design guardrails to ensure UI/UX consistency across domains

• Establish governance mechanisms that guide distributed product teams in building cohesive, accessible, and on-brand user experience

• Work with engineering leads to define architectural guardrails for scalable secure feature delivery

• Own the customer onboarding experience strategy, working closely with CRH/IAM product management team to define requirements for provisioning, permissions, and delegated administration

• Partner with Security and Architecture to embed zero trust principles and define product-level data access policies

• Ensure platform capabilities align with compliance, audit, and regularity requirements

• Ensure fast, stable, and reliable customer experiences across the platform

• Define performance standards and partner with engineering to address system slowdowns or failures

• Establish visibility into key platform health metrics (e.g. load times, error rates) and their customer impact

• Support readiness for traffic spikes, feature launches, and system dependencies

• Define shared metrics, event structures, and tagging standards to ensure consistency and comparability across experiences

• Establish governance for experience analytics—enabling teams to self-serve while maintaining data quality and compliance

Qualifications

• 8-10+ years of product management experience, including ownership of platform, infrastructure, or governance-focused initiatives

• Proven success leading identity and access management (IAM), platform architecture, or digital security

• Security certification preferred (e.g., CISSP, CCSP or equivalent)

• Familiarity with experience analytics platforms (e.g., Pendo, Amplitude) observability tooling, and performance monitoring practices

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $198,000 to $298,000 per year

• Colorado, Nevada, Rhode Island: $177,000 to $265,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more a