Air Cargo - Cargo Ramp Agent

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The work of a TWU Cargo Ramp loads and unloads cargo on and off aircraft; the transporting of cargo between terminals and aircraft.  Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.  Comply with WFS site security plan for assigned warehouse.  This job is covered by a collective bargaining agreement.

Curious to learn more about what we do, please click the link below. 

https://jobs.wfs.aero/content/Day-In-The-Life-Cargo/?locale=en_US

Responsibilities

• Marshall aircraft upon arrival and departure.
• Load and unload cargo on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver cargo between the terminal, warehouse and aircraft.  
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.  
• Maintain a secure work environment.

Minimum Requirements

• High school diploma or GED equivalent
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
• Valid Driver's license, must be maintained throughout employment in this role
• Strong communication skills for coordinating with team members and flight crews
• Flexibility to work varied shifts, including weekends, holidays, and nights
• Basic mechanical aptitude for operating ground support equipment
• Ability to pass background checks and comply with airport security regulations
• Attention to detail and a commitment to safety protocols
• Fluently read, write, and speak the English language

**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.** 

Preferred Skills

• Previous experience in aviation or ground handling operations
• Familiarity with aircraft types and airport layout
• Knowledge of safety regulations and protocols in the airport environment
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
• Strong problem-solving skills and the ability to remain calm under pressure
• Excellent teamwork and interpersonal skills for effective communication with colleagues
• Ability to multitask and prioritize tasks in a fast-paced environment
• Basic computer skills for completing paperwork and using scheduling systems
• Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements/Working Conditions

• Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs
• Frequent standing, walking, and moving throughout the airport terminal or warehouse
• Ability to bend, kneel, stoop, and climb stairs