Information Technology Manager- Projects and Help Desk

Job description

Job Overview
We are seeking an experienced and dedicated Information Technology Manager to oversee our IT department and ensure the effective management of our technology resources. The ideal candidate will have a strong background in IT project management, information security, and network support. This role requires a strategic thinker who can manage multiple projects while ensuring the integrity and security of our systems. This position will manage a team of six employees. Proven leadership ability is essential.  This position is not eligible for employment sponsorship.  Duties

• Lead and manage IT projects from inception to completion, ensuring they meet organizational goals and deadlines.
• Develop and implement disaster recovery plans to safeguard critical data and maintain business continuity.
• Oversee network support activities, including troubleshooting LAN issues and ensuring optimal performance.
• Ensure information security protocols are in place, regularly updated, and adhered to by all staff.
• Manage cloud services, particularly AWS, to optimize resource utilization and cost-effectiveness.
• Collaborate with cross-functional teams to identify technology needs and provide effective solutions.
• Maintain documentation for IT processes, policies, and procedures.
• Provide training and support to staff on IT systems, including software such as SQL and Word.

Qualifications

• Proven experience in IT management or a similar role.
• Strong knowledge of ITIL principles and practices.
• Proficient in IT project management methodologies.
• Experience with disaster recovery planning and execution.
• Solid understanding of network support principles, particularly LAN configurations.
• Familiarity with SQL databases and Microsoft Word applications.
• Strong analytical skills with the ability to troubleshoot complex technical issues effectively.
• Excellent communication skills, both verbal and written, with the ability to convey technical information clearly to non-technical stakeholders.
• Relevant certifications in information technology or project management are a plus.

We invite qualified candidates who are passionate about technology management to apply for this exciting opportunity.Job Type: Full-timeBenefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Compensation Package:

• Bonus opportunities
• Yearly pay

Schedule:

• Monday to Friday

Experience:

• Information technology: 10 years (Required)
• supervisory: 5 years (Required)

Ability to Commute:

• Decatur, AL 35601 (Required)

Ability to Relocate:

• Decatur, AL 35601: Relocate before starting work (Required)

Work Location: In personEEO Commitment: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.