We are seeking Associate Laboratory Project Services Manager to join IQVIA Laboratories at Marietta, GA.

Job Summary:

What You'll Be Doing:

• Lead study setup activities including protocol and budget review, project planning, milestone tracking, and risk, issue, and action management
• Partner with Study Setup teams to support quality database setup and oversee the preparation of protocol-specific documentation and presentation materials
• Monitor project management plans, timelines, deliverables, and study documentation across startup, maintenance, and closeout
• Manage study scope changes, support budget oversight, and address quality or service-related issues through timely resolution and process improvement
• Build and maintain strong customer relationships while serving as the primary escalation point for study-level issues
• Coordinate meetings, reporting, customer survey follow-up, and ongoing health checks to support project success and customer satisfaction
• Deliver study training to sites, CRAs, and customers and represent the company at investigator meetings, audits, inspections, and other internal or external meetings
   

What We Are Looking For:

• Bachelor's Degree in Life Sciences and/or related field preferred
• 2-3 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment preferred.
• Working knowledge of Project Management processes and central laboratory operations including kits/supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, and site alerts preferred
• Demonstrated computer proficiency with Microsoft Office and company systems, or equivalent experience with similar centralized laboratory systems preferred
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree
   

The Knowledge, Skills and Abilities Needed for This Role:

• Strong interpersonal and customer management skills with the ability to establish and maintain effective working relationships with coworkers, managers, customers, and sites
• Strong written and verbal communication skills, including good command of English language
• Demonstrated ability to work in a fast-paced environment while maintaining strong organizational skills and meeting deadlines
• Working understanding of medical and clinical research terminology
• Ability to coordinate cross-functional operational activities and triage study-specific issues effectively
   

What We Offer You: