Senior Security Operations Program Manager

Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 business on Azure, 180 million using Office 365, and millions using other services – all running on Microsoft's cloud infrastructure – CO+I designs, builds, and operates the foundation upon which Microsoft’s mission to empower every person and organization comes to life.

The CO+I Physical Security team is organized within the Cloud Infrastructure Solutions and Services (CISS) team and is dedicated to delivering the most trustworthy security program to protect the personnel, infrastructure, data, and confidential information foundational to the Microsoft Cloud. With more than 200 datacenters in 32 countries and millions of servers, our mission is to be the most reliable, rigorous, and trusted physical security provider of hyperscale cloud infrastructure. We are accountable stewards of the awesome responsibility we hold. We innovate to meet challenges and optimize to scale efficiently. We constantly create and maintain a collaborative ecosystem. We appreciate and act on opportunities to improve.

The Physical Security Business Operations, Strategy and Standards team is seeking a Senior Security Operations Program Manager, responsible for leading scalable projects and programs for physical security operations standardization, optimization, and innovation. Senior Security Operations Program Manager manages business critical projects, processes, tooling development, and operational procedure assurance for our worldwide critical infrastructure including datacenters and leased collocations. This position is responsible for working directly with numerous internal and external teams, including regional Physical Security partners, security technology engineers, security vendors, Risk, Threat and Incident Management, Legal, Datacenter Operations, and customers to ensure accurate and timely delivery of services across a wide array of stakeholders and priorities.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ. 

Relocation support will be provided, and successful candidates must ​relocate or reside within 50 miles of the hub office location. 

This role is eligible for hybrid or remote work, up to 100%. 

Responsibilities

• Deliver results through influence, collaboration and teamwork, role model our Microsoft values with a passion for diversity and inclusion.
• Lead projects focused on standardizing, optimizing, and innovating the security operations program.
• Ensure assigned projects are prioritized and delivered in accordance with established requirements, deadlines, and company policy.
• Function as a trusted datacenter physical security subject matter expert, within Physical Security and the broader CO+I organization.
• Engage with customers as appropriate to evangelize and represent Microsoft’s datacenter physical security program.
• Collaborate with peer teams and organizations to ensure the security operations organization is aligned with broader strategy and initiatives.
• Author updates to Security Operations Procedures and runbooks, review requests and updates to documents, and contribute to Physical Security Baseline (PSB) updates.
• Continuously seek to improve and maturity of the overall physical security program.
• Recommend strategies and ideas to reduce evolving security risks, optimize processes, implement a creative solution to a problem, scale, automate, and simplify.
• Provide programmatic guidance to select and implement measures to reduce identified risks, drive execution of mitigation strategies and methods, measure the effectiveness of the actions taken for the risks.