UX Designer - Acton, Mass. (Hybrid)

Position Overview:

Want to have an impact on Omnipod’s product design? Want to help lead a once in a lifetime career program? Be part of a highly engaged team who has a direct line to improving the product experience for people living with Diabetes! We are investing heavily to create a system to support the right experience at the right time and one that is scalable to the level of growth we expect. We need a strong UX Designer to contribute to design to get us there, is this you?

The UX Designer in the R&D group will be responsible for working closely with cross-functional members of the development teams to ensure a world-class product design for Omnipod’s Mobile App Suite. They will lead, plan and execute on strategic and tactical design initiatives for Android and iOS.

We are looking to hire a critical member of the team to be the UX designer to contribute to large scale design initiatives for the core product applications.  The goal for this role is drive best in class UX for Insulet, and act as an individual contributor, working collaboratively with the software development, product management, systems team and QA in an agile environment.

We’re looking for someone who wants to use design to solve problems and empower users living a better life; someone who can innovate and translate a high-level vision into compelling digital experiences. If you are a creative thinker and positive team player with experience delivering world-class look and feel for mobile user experiences, we want you.

UX Designer Responsibilities:

• Work on tactical and innovation UX initiatives within an agile environment on mobile applications-Android and iOS. This includes working with Marketing, Product Management and Systems Engineering teams to support requirements definition as it relates to UX to create a cohesive user experience across the apps space.

• Defining safe, effective and delightful user experiences for mobile experiences using industry standard tools such as Adobe Creative Cloud, Figma, Framer, Overflow, etc. Delivery of said UX work with a variety of tools in an agile development environment- wireframes, asset delivery, GUI specifications, etc.

• Work in a fast-paced agile development team, who are located in - Boston, San Diego and Tijuana using Figma, Microsoft Teams, Miro, JIRA, Confluence, Zoom and other collaboration tools.

• Work with User Research and Human Factors team to iteratively test early concepts and apply user centered design best practices to our work. Proactively engage with research to drive testing of concepts.

• Present design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes or interactive presentations) to all levels of the company-from tactical agile software teams and to our customers.

• Collaborate heavily with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.

• Drive innovation initiatives related to UX process, tools or our overall design language and experiences.

• Collaborate with the multifunctional teams to help define world class user experiences and a holistic customer experience across touch points, primarily focused on the Omnipod product experience. This may include a variety of customer touchpoints- OOBE, web, mobile, product, integrations, other wearables, and including how it may integrate with the Global Customer Experience.

• Contribute to corporate UX design language development, standards and frameworks as our brand evolves.

• Evangelize the role of UX design across the company.

Skills / Characteristics:

• Strategic thinker and visionary with an equal passion to implement and execute

• Love a whiteboard and carry multiple colors of markers on you at all times

• Great storyteller both visually and verbally and can drive decision making at both strategic vision level and at a tactical feature level

• Builds and maintains positive relationships throughout the organization

• Creates a high-performance, a customer-centric culture throughout the organization, continuously monitors the needs of the customer

• Charismatic, collaborative and creative leader who can articulate a vision, set direction and engage and motivate others to achieve outstanding results

• Influence key stakeholders in a collaborative manner to achieve the required outcomes

• Strong strategic focus with natural analytical skills and project execution capability that has been acquired and developed in a comple