Business Development Specialist - Post-Acute Care

Job DetailsJob Location: Macon - Macon, GAPosition Type: Full TimeJob Category: SalesTCPA delivers high-quality, patient-centered primary care services within skilled nursing and post-acute care settings. Through a collaborative, team-based model, we support patients, families, and facility partners by providing timely, coordinated medical care during critical transitions.

Our mission is to improve patient outcomes, reduce hospital readmissions, and be a trusted clinical partner to the communities we serve.


Position Summary

The Provider Relations Specialist – Post-Acute Care is responsible for supporting TCPA’s growth by building and maintaining strong relationships with healthcare providers, facility partners, and referral sources. This role focuses on developing new partnerships, strengthening existing relationships, and facilitating communication between referral sources and internal teams to ensure seamless patient transitions.

This is an ideal opportunity for a relationship-driven professional with experience in post-acute care, hospice, or healthcare outreach who is passionate about connecting patients to high-quality care.


Key Responsibilities

Relationship Development & Management


Build and maintain strong relationships with skilled nursing facilities, rehabilitation centers, hospitals, physicians, and practice administrators
Serve as a primary point of contact for external partners, ensuring consistent communication and responsiveness
Conduct regular in-person visits to facilities and provider offices to strengthen partnerships


Business Development Support


Identify and develop new partnership opportunities within the post-acute care market
Support outreach efforts through networking, community engagement, and market research
Assist in expanding TCPA’s presence within target markets and referral networks


Referral & Admission Coordination


Collaborate closely with referral and admissions teams to support timely and appropriate patient placements
Facilitate communication between external partners and internal clinical/operations teams
Help remove barriers to patient access and ensure a smooth referral process


Market Awareness


Maintain knowledge of local market dynamics, referral patterns, and competitor activity
Provide feedback to leadership on opportunities for growth and service improvement


Collaboration & Reporting


Work cross-functionally with clinical, operations, and leadership teams to align services with partner needs
Track outreach activities, referral trends, and partnership development efforts
Provide regular updates on relationship activity and growth opportunities

QualificationsQualifications

Bachelor’s degree in Healthcare Administration, Business, Marketing, or related field preferred
1–3 years of experience in healthcare outreach, provider relations, or business development preferred
Experience in skilled nursing, post-acute care, hospice, or home health strongly preferred
Strong interpersonal and relationship-building skills with the ability to engage healthcare professionals
Excellent communication, organization, and follow-up skills
Self-motivated with the ability to manage time and priorities independently
Proficiency in Microsoft Office; experience with CRM systems preferred

What We Offer

Competitive compensation + performance-based bonuses
Mileage reimbursement 
Opportunities for career growth and advancement
Supportive, team-oriented culture
The opportunity to make a meaningful impact on patient care

Providence Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs—without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability, veteran status, or any other legally protected status.

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