Senior Infrastructure Engineer - Remote

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

About the Data Engineering Team

The Data Engineering team is a collaborative group of passionate engineers who are on a mission to unlock the power of shopper data for our merchants. We build and maintain the infrastructure that allows merchants to leverage vast amounts of data to make smarter business decisions. This includes:

• Internal microservices: We design and implement efficient services that process and manage shopper data.

• Cloud technologies: We leverage cutting-edge cloud solutions to build scalable and reliable data pipelines.

• Eventing pipelines: We ensure real-time data flow through our platform using robust eventing systems.

• Big data integrations: We integrate our platform with third-party big data solutions, giving merchants a holistic view of their customer data.

Join us!

Are you a seasoned Senior Infrastructure Engineer who thrives in a fast-paced environment? Do you have a passion for building innovative solutions that empower businesses? If so, we want to hear from you!

What You'll Do:

• Maintain and improve the Data Pipeline infrastructure consisting of Confluent Kafka, Kubernetes clusters, Cloud Composer, CloudSQL and BigQuery

• Introduce Terraform to automate the management of Data Pipeline infrastructure

• Support the migration of the Data Pipeline to golden-path containerized services

• Manage cloud hosted VMs in Google Cloud Platform

• Automate repetitive manual processes

• Maintain up to date VMs

• Document technical architecture and user features

• Educate engineers on tool usage and possible process improvements

• Assist in defining the team’s roadmap

• Work closely with Engineers to gather requirements

• Create and monitor statistics to observe tooling health and functionality

• Work and collaborate with distributed teams across the world

Who you are:

• At least 5 years experience as an Infrastructure or Software Engineer

• Completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience

• Knowledge of configuration management systems such as Puppet, Chef, or Ansible (we use Puppet)

• Experienced with Linux systems administration, including solid scripting skills (Ruby) and Bash

• You have a solid understanding of modern programming and design principles

• You write tested, maintainable code that you are proud of and you are committed to keeping code quality high

• A good communicator who works well with geographically distributed teams

• Excited to explore and engage in new languages, tools, and technologies

• Contribute to project discovery, design, and implementation

• Experienced in leading a project initiative

• Comfortable working on several projects

• Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor

• Highly proactive and results-oriented with excellent critical thinking skills

Bonus Points

• Familiarity with data pipeline concepts and technologies.

This description is intended to serve as a summary of key duties and responsibilities and may not c